Fix a mailbox start fail after wrong edit the Server POP3 Settings

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Article Information
This article applies to the following ZCS versions. ZCS 8.6 ZCS 8.5 ZCS 8.0

Fix a mailbox start fail after wrong edit the Server POP3 Settings

Purpose

Sometimes while you are working with the Admin Console, you can write a wrong settings under the POP3 Settings in the Server tab:

If you set one of this fields wrong, the Mailbox Service will not start anymore.

Resolution

To fix this issue, you need to reset to the default values: As Zimbra user

zmprov -l ms `zmhostname` zimbraPop3AdvertisedName "" zmprov -l ms `zmhostname` zimbraPop3BindAddress "" zmmailboxdctl stop zmmailboxdctl start

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