Fix a mailbox start fail after wrong edit the Server POP3 Settings

Fix a mailbox start fail after wrong edit the Server POP3 Settings

   KB 21745        Last updated on 07/11/2015  




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Purpose

Sometimes while you are working with the Admin Console, you can write a wrong settings under the POP3 Settings in the Server tab:

Fix-pop3-error.png

If you set one of this fields wrong, the Mailbox Service will not start anymore.

Resolution

To fix this issue, you need to reset to the default values: As Zimbra user

zmprov -l ms `zmhostname` 
zimbraPop3AdvertisedName "" 
zmprov -l ms `zmhostname` 
zimbraPop3BindAddress "" 
zmmailboxdctl stop 
zmmailboxdctl start

Additional Content

No related content.


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 03/24/2015
Article ID: https://wiki.zimbra.com/index.php?title=Fix_a_mailbox_start_fail_after_wrong_edit_the_Server_POP3_Settings Date Modified: 07/11/2015



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Wiki/KB reviewed by Jorge SME 2 Copyeditor Last edit by Jorge de la Cruz
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