Zimbra Talk/Reconfigure Zimbra-Admin access for Zimbra-Talk application server

Reconfigure Zimbra-Admin access for Zimbra-Talk application server

   KB 23012        Last updated on 09/22/2016  

(0 votes)

Incident description

Reconfigure Zimbra-Admin access for Zimbra-Talk application server

Resolution description

During the installation, you are prompted for the Zimbra admin, and in case you entered the wrong credentials there:

  • In case your Zimbra admin-account is not in the zimbra default domain, you eg. have to enter

instead of admin only

  • or you just entered the wrong password or changed that one later on you get this error.

To get this fixed, please execute on the talk-server's comand line:

sudo dpkg-reconfigure vnc-middleware

You are promted at first if you want to reinstall your database:

  • choose No here!

The next steps are similar to the installation process:

  • Choose Zimbra access protocol
  • Zimbra hostname
  • Zimbra Admin UI Port
  • Zimbra Admin username: Here you have to enter in case of admin not in default domain:
  • Zimbra Admin Password


Popup: Your middleware can not be installed/configured properly In debug-tools:

401 (Unauthorized) error messages on requests to <zimbra-url>/VNCmiddleware/*

Reasons and prerequisites

Zimbra-Admin account-name or credentials have changed Talk application server cannot access the admin-ui anymore

Zimbra Talk


Latest Version: 2.3

Zimbra Talk Resources

Here you can find useful resources for your Zimbra Talk environment

Verified Against: Zimbra Collaboration Suite 8.7, 8.6 Date Created: 05/08/2016
Article ID: https://wiki.zimbra.com/index.php?title=Zimbra_Talk/Reconfigure_Zimbra-Admin_access_for_Zimbra-Talk_application_server Date Modified: 09/22/2016

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Wiki/KB reviewed by Jorge SME2 Copyeditor Last edit by Jorge de la Cruz
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