Zimbra Talk/Error occured while initializing the Zimlet

Error occured while initializing the Zimlet

   KB 23018        Last updated on 09/22/2016  

(0 votes)

Incident description

Error occured while initializing the Zimlet

Resolution description

When this error pops up after log in to a Zimbra user account with Zimbra-Talk Zimlet anabled:


then JSP is not enabled on the Zimbra Server.


  • Check if JSP is enabled:
sudo su - zimbra
zmprov gs `zmhostname` zimbraZimletJspEnabled
  • If the returned result is:
# name <zimbra hostname>
zimbraZimletJspEnabled: FALSE
  • Enable it by executing:
zmprov ms `zmhostname` zimbraZimletJspEnabled TRUE
restart the Zimbra-Mailbox-Server:
zmmailboxdctl restart

Reasons and prerequisits

JSP is not enabled on the Zimbra-Server

Zimbra Talk


Latest Version: 2.3

Zimbra Talk Resources

Here you can find useful resources for your Zimbra Talk environment

Verified Against: Zimbra Collaboration Suite 8.7, 8.6 Date Created: 05/08/2016
Article ID: https://wiki.zimbra.com/index.php?title=Zimbra_Talk/Error_occured_while_initializing_the_Zimlet Date Modified: 09/22/2016

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Wiki/KB reviewed by Jorge SME2 Copyeditor Last edit by Jorge de la Cruz
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