ZCS 8.0.x to 8.6 upgrade fail due to slapd pid location change

ZCS 8.0.x to 8.6 upgrade fail due to slapd pid location change

   KB 22697        Last updated on 2018-11-28  

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ZCS upgrade from 8.0.8 to 8.6 stops with the following error:

Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
Operations logged to /tmp/zmsetup08142014-140153.log
Upgrading from 8.0.8_GA_6152 to 8.6.0_BETA1_1002
Stopping zimbra services...done.
This appears to be 8.0.8_GA
Starting mysql...done.
Checking ldap status...not running.
Checking ldap status...not running.
Starting ldap...failed with exit code: 256.

In the /tmp/zmsetup.log file we see more:

unable to open pid file "/opt/zimbra/openldap/var/run/slapd.pid": 2 (No such file or directory)


1. Create a symlink from the old location to the new:

ln -s /opt/zimbra/data/ldap/state/run /opt/zimbra/openldap/var/run

2. Start ldap and make sure the installation completes successfully:

ldap start

3. After the installation, remove the symlink:

unlink /opt/zimbra/openldap/var/run

Additional Content

This error is caused because the /opt/zimbra/.install_history file was left behind by previous installations. To uninstall zimbra:

./install.sh -u
rm -rf /opt/zimbra

Bug: https://bugzilla.zimbra.com/show_bug.cgi?id=94980 provides more information.

Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 31/05/2016
Article ID: https://wiki.zimbra.com/index.php?title=ZCS_8.0.x_to_8.6_upgrade_fail_due_to_slapd_pid_location_change Date Modified: 2018-11-28

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Wiki/KB reviewed by SME1 SME2 COPY EDITOR Last edit by Heera Singh Koranga
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