Touch Client

Touch Client Feature for Zimbra Collaboration 8.5, 8.6 and 8.7

   KB 21091        Last updated on 07/20/2016  




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The Touch Client is a Network Edition feature that enables a new web client interface for a mobile device. It uses the Sencha Touch Mobile HTML5 Framework optimized for the canvas of a smartphone or tablet device.

How it works

When a client first connects to a mail server via a web browser, the server attempts to detect the client type. The options here are Advanced [Ajax], Standard [HTML], Mobile, and Touch. If the mobile device passes the test to use Touch vs Mobile, the client will login to the Touch interface vs. the mobile one. If the mobile device fails, then it will use the Mobile one. The end user also has the option to over ride this "Default". This is by explicitly stating what option they would like to use.

Zimbra-touchclient-002.png

Quick overview of the different Web Client

The Web Clients are surfaced by the Jetty Server, inside the Zimbra WEB-APPS Jetty hierarchy. This can be found:

zimbra@zimbra-sn-u14-10:~$ ls -la jetty/webapps/zimbra/                   
total 88
drwxrwxr-x 19 zimbra zimbra  4096 Dec  8 14:52 .
drwxrwxr-x  6 zimbra zimbra  4096 Dec  8 14:52 ..
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:52 META-INF
drwxrwxr-x  6 zimbra zimbra  4096 May 13 12:04 WEB-INF
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:52 css
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:57 downloads <-- This is the Downloads Folder
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:52 h <-- This is the HTML Client
drwxrwxr-x 13 zimbra zimbra  4096 Dec  8 14:52 help <-- This is the End-User Help Folder
drwxrwxr-x 32 zimbra zimbra  4096 Dec  8 14:52 img
drwxrwxr-x  5 zimbra zimbra 12288 Dec  8 14:52 js
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:52 m <-- This is the Mobile Client
drwxrwxr-x  3 zimbra zimbra  4096 Dec  8 14:52 portals
drwxrwxr-x  7 zimbra zimbra  4096 Dec  8 14:59 public
drwxrwxr-x  2 zimbra zimbra  4096 Dec  8 14:52 qunit
-r--r--r--  1 zimbra zimbra    93 Dec  8 09:08 robots.txt
drwxrwxr-x 23 zimbra zimbra  4096 Dec  8 14:52 skins
drwxrwxr-x  5 zimbra zimbra  4096 Dec  8 14:52 t <-- This is the Touch Client
drwxrwxr-x  4 zimbra zimbra  4096 Dec  8 14:52 tdebug
drwxrwxr-x 14 zimbra zimbra  4096 Dec  8 14:52 templates
drwxrwxr-x  5 zimbra zimbra  4096 Dec  8 14:52 yui

The HTML Client

A simple HTML Web Client with almost all the Features is currently available for support of old Web Browsers. This is useful for users with the AJAX Web Client disabled by default. The URL is https://FQDN/zimbra/h Please note the /h for HTML.

Touch-client-002.png

The Mobile Client

The default Mobile Web Client for devices that does not support the HTML5 new Touch Client, or for users without the Network Edition, or with the Touch Client disabled by default. The URL is https://FQDN/zimbra/m

Touch-client-003.png

The Touch Client

A new Web Client based on the Sencha Touch Mobile HTML5 Framework optimized for the canvas of smartphones or tablet devices. The URL is https://FQDN/zimbra/t

Touch-client-004.png

How to enable it

Touch Client Requires A License Key

To see if your Zimbra server has the Touch Client enabled, you can check from the CLI. If you want this feature and currently do not have it as a part of your license, please contact your regional sales manager, so you can get a new license issued, with the feature enabled. - Please note the related bugs posted below.

zmlicense -p | egrep -i 'touch'
TouchClientsAccountsLimit=10000

If you need to install the new license, you should do the following after installing the license to get the Touch Client working: $ zmprov fc license

Or a full Zimbra Collaboration restart :

zmcontrol restart

Enable it in the Admin Console

If you have the updated license and it is activated. The Touch Client Feature can be enabled at the COS or account level via the Admin Console:

Touch-client-001.png

Testing the Features of the Touch Client

The Touch Client is still under development, and will come with more features in the future. For now you can use the following features:

  • View your Inbox, and all the Folders that you have, with all the content inside them.
  • View your Contacts, and all the Address Books that you have, including content.
  • View your Calendar, and all the Calendars that you have, including content.

But also you have the features related to Shared Items:

  • View all the Delegated Folders that you have, with all the content inside them.
  • View all the Shared Address Books that you have, including content.
  • View all the Shared Calendar that you have, including content.

Identified Support Issues


Verified Against: Zimbra Collaboration Suite 8.5 Date Created: 08/04/2014
Article ID: https://wiki.zimbra.com/index.php?title=Touch_Client Date Modified: 07/20/2016



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Wiki/KB reviewed by SME1 SME2 Copyeditor Last edit by Jorge de la Cruz
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