Solve error accessing Free/Busy with Outlook using ZCO

Solve error accessing Free/Busy with Outlook using ZCO

   KB 21740        Last updated on 07/13/2015  




0.00
(0 votes)

Purpose

When using ZCO, Outlook uses a URL to pull free/busy data, which is set automatically on install. When it polls this URL, it downloads an ICS file, which it puts in temporary internet files. If you have your security settings in IE set to disallow saving encrypted site data on the hard drive, it prevents both IE and Outlook from writing to temporary internet files for anything over https, which is the most common configuration for that free/busy URL.

You will obtain the next error:

Kb-error-zco-001.png

Resolution

You need to allow Internet Explorer to save encrypted site data on the hard drive.

Tools > Internet Options > Advanced. In the Security section, the checkbox for “Do not save encrypted pages to disk” should be unchecked.

Kb-error-zco-002.png

Additional Content


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 03/17/2015
Article ID: https://wiki.zimbra.com/index.php?title=Solve_error_accessing_Free/Busy_with_Outlook_using_ZCO Date Modified: 07/13/2015



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Wiki/KB reviewed by Jorge Gayle B Jenny/Gayle B Last edit by Jorge de la Cruz
Jump to: navigation, search