Mobile Errors Following ZCS 4.5 Upgrade
- This is archive documentation, which means it is not supported or valid for recent versions of Zimbra Collaboration.
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This article applies to the following ZCS versions. |
Note: This issue occurs mostly on Mac servers.
Before doing anything else, try Resetting Your Mobile Device.
If a resync doesn't fix your issue, and you're seeing this in /opt/zimbra/log/sync.log:
[mid=3;name=laan.vd.r;DeviceId=A8C56474222A0CACB274C839DEC2C55A;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - Unexpected exception java.lang.NoClassDefFoundError at javax.swing.SwingUtilities.isEventDispatchThread(SwingUtilities.java:1270)
You've hit [bug 13974]
The fix is straightforward:
su - zimbra tomcat stop su - root mv /opt/zimbra/libexec/zmtomcatmgr /opt/zimbra/libexec/zmtomcatmgr.fcs ln -s /opt/zimbra/libexec/zmtomcatmgr.unrestricted /opt/zimbra/libexec/zmtomcatmgr su - zimbra zmlocalconfig -e tomcat_java_options="-client -XX:NewRatio=2 -Djava.awt.headless=true" tomcat start