Local Failure Notice in Zimbra Connector for Outlook

Local Failure Notice in Zimbra Connector for Outlook


   KB 23321        Last updated on 2018-08-21  




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Problem

Local Failure Notice, token is not syncing.

Error :

Subject: Local Failure Notice 
Importance: High
This e-mail was generated for technical support purposes.
Sync Type: Initial Sync
Sync Token (before request): 123893
Sync Token (most current): 123895
Store: Zimbra - Pat Waddington
Computer Name: PATW
ZCO Version: 7.1.0.6315
Server Version: 7.1.0_GA_3140
Error IDs: 
id (19552) type(message)Subject: Local Failure Notice 
Importance: High
This e-mail was generated for technical support purposes.
Sync Type: Initial Sync
Sync Token (before request): 123893
Sync Token (most current): 123895
Store: Zimbra - Pat Waddington
Computer Name: PATW
ZCO Version: 7.1.0.6315
Server Version: 7.1.0_GA_3140
Error IDs: 
id (19552) type(message)


Solution

In some cases, sync failures might not be resolved unless the Sync Token number is set back several tokens before the failed sync. For example, if setting the Sync Token to 123743 still fails to sync the item, setting the Sync Token to 123621 might successfully sync the item. To set the Sync Token and attempt to resync an item that failed to sync, click Set Sync Token in the Zimbra Support Toolbar. The Update Sync Token dialog opens.

In the Update Sync Token dialog, enter the Sync Token to set. Click OK . To attempt to re-sync the item, click Send/Receive.


Submitted by: Raunaq Malik
Verified Against: Date Created:
Article ID: https://wiki.zimbra.com/index.php?title=Local_Failure_Notice_in_Zimbra_Connector_for_Outlook Date Modified: 2018-08-21



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