JavaScript error encountered in method ZaOverviewPanelController.prototype. overviewTreeListener" error while opening Network Modules NG in admin console

Javascript overviewTreeListener error while opening Network Modules NG in admin console


   KB 24405        Last updated on 2023-05-5  




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Problem

After installing the latest patch, attempts to use any of the modules in the Network Modules NG section of the Zimbra Administration web console produce the error JavaScript error encountered in method ZaOverviewPanelController.prototype._overviewTreeListener.

Solution

Step 1
  • Try to redeploy the zextras zimlets on affected mailbox server following below steps,
cd /opt/zimbra/zimlets
zmzimletctl undeploy com_zextras_client
zmzimletctl undeploy com_zextras_zextras
zmzimletctl deploy com_zextras_client.zip
zmzimletctl deploy com_zextras_zextras.zip
zmprov fc -a all
zmmailboxdctl restart
  • Then clear the browser cache and try again.

If step 1 solve the issue then ignore step 2 else follow step 2.

Step 2
  • Try reinstalling the zimbra-network-modules-ng package on affected mailbox server.


For RHEL/Centos:

yum reinstall zimbra-network-modules-ng
zmmailboxdctl restart

Or

For Ubuntu:

apt-get --reinstall install zimbra-network-modules-ng
zmmailboxdctl restart
  • Then clear the browser cache and try again.

If issue persist, then contact Zimbra support for further troubleshooting the issue.


Submitted by: Vivek Dhande
Verified Against: ZCS 8.8,9.0 Date Created: 2022-02-23
Article ID: https://wiki.zimbra.com/index.php?title=JavaScript_error_encountered_in_method_ZaOverviewPanelController.prototype._overviewTreeListener%22_error_while_opening_Network_Modules_NG_in_admin_console Date Modified: 2023-05-05



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