Fix a Zimbra Web Client AJAX problem after upgraded to ZCS 8.6

Fix a Zimbra Web Client AJAX problem after upgraded to ZCS 8.6

   KB 22039        Last updated on 2015-07-11  




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Purpose

Fix a Zimbra Web Client AJAX problem after upgraded to ZCS 8.6.

You can see additional in the logs:

Error in logs mailbox.log : 2015-06-10 01:44:53,546 WARN [qtp509886383-35981:http://127.0.0.1:80/service/soap/GetInfoRequest] [oip=192.168.248.38;] SoapEngine - no valid authtoken present: cannot dispatch request

Resolution

To resolve the issue we have changed the attribute :

zmprov gacf zimbraCsrfTokenCheckEnabled
zimbraCsrfTokenCheckEnabled: TRUE

Change it to False :-

zmprov mcf zimbraCsrfTokenCheckEnabled FALSE

To reflect the changes we need to restart all mailbox services by -

zmmailboxdctl restart

Additional Content


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 06/12/2015
Article ID: https://wiki.zimbra.com/index.php?title=Fix_a_Zimbra_Web_Client_AJAX_problem_after_upgraded_to_ZCS_8.6 Date Modified: 2015-07-11



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Wiki/KB reviewed by SME1 SME2 Copyeditor Last edit by Jorge de la Cruz
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