Error with disclaimer when 'ldap url' contains more than one LDAP server

Error with disclaimer when 'ldap_url' contains more than one LDAP server

   KB 23340        Last updated on 2021-11-3  

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Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url. Altermime throwing below error while generating disclaimer files :

./libexec/zmaltermimeconfig -e DOMAIN.COM
Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63,  line 751.


See the following steps to fix this problem, and using these steps there is no need to restart any service.

Step 1

Check LDAP server entries in localconfig:-

 zmlocalconfig ldap_url    


 ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   

Step 2

Remove second LDAP server entry from ldap_url. There is no need to restart any service for this change.

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   

Step 3

Now generate domain disclaimer files for altermime:-

 ./libexec/zmaltermimeconfig -e DOMAIN.COM  

Step 4

After generating domain disclaimer files revert ldap_url entries:-

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"

Note : There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6.
This bug fixed on v8.7.0.

Submitted by: Heera Singh Koranga
Verified Against: Date Created:
Article ID: Date Modified: 2021-11-03

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