Convertd Errors
KB 1741
|
Last updated on 2015-07-11
|
Last updated by Jorge de la Cruz
|
|
Verified in: ZCS 8.0
ZCS 7.0
|
|
- This article is a Community contribution and may include unsupported customizations.
|
KB 1741
|
Last updated on 2015-07-11
|
|
|
- This article is a Community contribution and may include unsupported customizations.
|
- This is archive documentation, which means it is not supported or valid for recent versions of Zimbra Collaboration.
- This article is a Work in Progress, and may be unfinished or missing sections.
Troubleshooting convertd errors
Convertd problems can also cause errors when importing a file with the Import Wizard.
Symptoms
From time to time convertd may generate many warnings similar to the following in the /opt/zimbra/log/zimbra.log:
2006-11-02 00:31:25,483 WARN [LmtpServer-22] [] ParsedMessage - Parse error on MIME part 2 (image/gif,
Message-ID: <DQW111-F3632B2C627C811FBE3F22EA1F90@dom.com>)
com.zimbra.cs.mime.MimeHandlerException: cannot extract text
These warnings indicate that the conversion system cannot correctly handle an attachment. They are not necessarily indicative of a problem with the configuration of your server or the convertd system. There are many messages that are not parseable by convertd, and those are just ignored without problems.
Try Zimbra
Try Zimbra Collaboration with a 60-day free trial.
Get it now »
Want to get involved?
You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »
Looking for a Video?
Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »