Zimbra NG Modules/License Management: Difference between revisions

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== How Zimbra NG Modules Licensing works ==
== How Zimbra NG Modules Licensing works ==
If you have a current valid Zimbra license, Zimbra NG Modules works out of the box without any additional change, or need to reissue the license.  
If you have a current, valid, paid Zimbra Network Edition license, Zimbra NG Modules works out of the box without any additional change, or need to reissue the license.

== Activate Zimbra NG Modules while upgrading ==
== Activate Zimbra NG Modules while upgrading ==

Latest revision as of 22:37, 30 July 2018

Zimbra NG Modules - License Management

Zimbra NG Modules - License Management

How Zimbra NG Modules Licensing works

If you have a current, valid, paid Zimbra Network Edition license, Zimbra NG Modules works out of the box without any additional change, or need to reissue the license.

Activate Zimbra NG Modules while upgrading

If you are performing an upgrade, the Zimbra installer will prompt you about if you want to install the NG Modules, simply select y:

Install zimbra-network-modules-ng [Y] 

New installations of Zimbra Collaboration

For new installations, is exactly the same procedure, you can install Zimbra Collaboration 8.8 and above within a trial or valid license, which will be valid to enable the NG Modules, simply select yes on the next question:

Install zimbra-network-modules-ng [Y] 

Trial Mode

Zimbra NG Modules requires a License, which can be in Trial Mode. All the available modules will be activated for a 30-day period, with some limitations. You can obtain your Trial License by filling this form .

Namely, those limitations are:

  • Zimbra NG Backup: When running in Trial Mode, you will not be able to import data exported more than 30 days from the current date.
  • Zimbra NG Mobile: No limitations
  • Zimbra NG HSM: No limitations
  • Zimbra NG Admin: No limitations

The Zimbra NG Backup limitation is affected by the timestamp of the export, NOT by the timestamp of the items thereby contained. You will be able to import all items regardless of their date as long as those have been exported less than 30 days ago.

Grace Limit

In order to avoid service outages in emergency situations, such as an urgent Restore On New Account or a last-minute new account, a 5% "Grace Limit" has been included in Zimbra NG Modules.

This means that upon reaching the maximum number of mailboxes allowed by your license you will still be able to use all licensed modules but said modules will be disabled when the allowed number of mailboxes is exceeded by 5% (max. 20 additional accounts).


The "Grace Limit" is not meant to be considered as a freebie, but as a "safety net" for emergency situations. Abusing this feature will result in postponing a problem, not in resolving it.

How to obtain a License

To obtain a license the following steps are required:

  • Fill the next Buy Zimbra NG Modules Form
  • Enter the number of mailboxes on your server. If your Company is a Gov agency, an Educational/Research institute or a Non-Profit Organization be sure to you select the correct option on the drop-down option.
  • Add the comments you might have on the comments textarea
  • Click the "Get a quote" button to proceed.

A Sales representative will get back to you shortly

How to activate a License

To activate a license, download from the Zimbra NG Modules Trial or Buy email the license.lic file and run the ./install.sh -l license.lic.

  • Log into the Administration Console in Zimbra with an admin account.
  • In the Left Pane of the Administration Console select Configure
  • Click the "Global Settings" option now
  • Scroll until the License option, and click on it
  • You will see there your License, the valid period, activation, etc.

In the unlikely case you have some troubles activating the license, please refer to the next Wiki article.


If the "Customer" field does not display your name, please contact sales@zimbra.com, providing your Zimbra account and/or your Reseller's name

Special licenses: BIDs, Not for Resale and Extended Trials

In some specific cases, the Zimbra Sales Team might create a special license which is not obtained through the standard purchasing method. Such cases include:

  • Special BIDs - for licenses over 5000 mailboxes
  • Not for Resales - licenses granted to partners for internal or testing use
  • Extended Trials - additional free time to further evaluate our products

Module Activation and Initialization

Once your Zimbra NG Modules License is Activated (See below for the activation details), all acquired modules are automatically activated.

Zimbra NG Backup Initialization

To properly function, Zimbra NG Backup needs a dedicated directory on a filesystem to save all it's configurations and all the backupped data.

The default path for this directory is /opt/zimbra/backup/zextras/.

The inizialization process automatically creates the folder structure and the configuration files needed.

Zimbra NG Mobile Initialization

No initialization needed, by default Zimbra NG Mobile is active and its features are available to all of your users out-of-the-box.

Zimbra NG HSM Initialization

A default HSM Policy is configured in Zimbra. This policy will move all emails and documents older than 30 days to the Current Secondary Store.

However, there is no Current Secondary Store created by default in Zimbra. This means that in order to start using the Zimbra NG HSM module you will at least need to:

Zimbra NG Admin Initialization

No initialization needed.

License Expiration

When your Zimbra NG Modules License, either trial or purchased, expires, all Zimbra NG Modules modules will stop working until a valid license is uploaded.

The Zimbra NG Modules Buy and Try Page

Please visit the main Zimbra NG Modules page, and click on Buy or Try, if you need to try or buy the product

Upgrade a License

To upgrade a license please get in contact with your Sales Representative or Partner in order to obtain an Upgrade for the License.

Zimbra NG Modules


Latest Version: 8.8

Zimbra NG Resources

Here you can find useful resources for your Zimbra NG Modules

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