Zimbra Admin and Web Client not load, it is blank
Zimbra Admin and Web Client not load, it is blank
Purpose
After upgrade to ZCS 8.6, or ZCS 8.7.0 or 8.7.1, the Admin UI and the Web Client only loads an empty page, it was working before without issue before the upgrade.
You can also check that you are facing the issue described here, if you also run the next commands and see this results
zmmailbox -z -m account@example.com gaf ERROR: service.PROXY_ERROR (error while proxying request to target server: HTTP/1.1 404 Not Found)
zmprov fc all ERROR: service.INVALID_REQUEST (invalid request: can only be used with SOAP)
Another way to check and debug this error, is by trying to load the Web Client from the Zimbra Server
curl -v http://localhost:80 * Rebuilt URL to: http://localhost:80/ * Trying ::1... * connect to ::1 port 80 failed: Connection refused * Trying 127.0.0.1... * Connected to localhost (127.0.0.1) port 80 (#0) > GET / HTTP/1.1 > Host: localhost > User-Agent: curl/7.49.1 > Accept: */* > < HTTP/1.1 404 Not Found < Date: Sun, 24 Jul 2016 20:09:19 GMT < Content-Type: text/html < Content-Length: 440 < <HTML> <HEAD> <TITLE>Error 404 - Not Found</TITLE> <BODY> <H2>Error 404 - Not Found.</H2> No context on this server matched or handled this request.<BR>Contexts known to this server are: <ul><li><a href="/zimlet">/zimlet ---> o.e.j.w.WebAppContext@6973b51b{/zimlet,[file:///opt/zimbra/jetty-distribution-9.3.5.v20151012/webapps/zimlet/, file:///opt/zimbra/zimlets-deployed/],AVAILABLE}{/zimlet}</a></li> </ul><hr> </BODY> </HTML> * Connection #0 to host localhost left intact
Resolution
Run the next simple commands to fix the issue:
zmprov ms `zmhostname` +zimbraServiceEnabled service zmprov ms `zmhostname` +zimbraServiceEnabled zimbra zmprov ms `zmhostname` +zimbraServiceEnabled zimbraAdmin zmprov ms `zmhostname` +zimbraServiceEnabled zimlet zmcontrol restart
Additional Content
- Thank you to DualBoot to debug the issue and came with a solution on the Forums - https://forums.zimbra.org/viewtopic.php?f=15&t=59852&start=20#p269440