Difference between revisions of "ZCS Connector for Outlook FAQs"

 
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==FAQs==
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{{BC|Community Sandbox}}
Q. How do I access Free/Busy information in Outlook?
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=ZCS Connector for Outlook FAQ=
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{{KB|{{Unsupported}}|{{ZCS 8.0}}|{{ZCS 7.0}}|}}
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{{Archive}}{{WIP}}==How do I access Free/Busy information in Outlook=
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Set the [[OutlookFreeBusy]]
  
A. Set the [[OutlookFreeBusy]]
 
  
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=How do I find out what version of the Connector I have installed?=
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Control Panel -> Add or Remove Programs -> Click on "ZCS Connector for Outlook" -> "Click here for support information".
  
Q. How do I find out what version of the Connector I have installed?
 
  
A. Control Panel -> Add or Remove Programs -> Click on "ZCS Connector for Outlook" -> "Click here for support information".
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=How do I import calendar items from a standalone Outlook installation into Outlook using the connector?=
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Use File Import/Export in Outlook to [[Outlook_PST_Import_Wizard_Tips#Importing_Calendar_Appointments|import calendar appointments]].
  
  
Q. How do I import calendar items from a standalone Outlook installation into Outlook using the connector?
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=Does installing the Zimbra Connector for Outlook remove existing email account profiles from Outlook?=
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No. During the installation it creates a completely separate new mail profile in order to not conflict with any existing profiles/accounts. You can navigate to '''Start>ControlPanel>Mail>Show Profiles''' to verify that the existing mail profiles are still there.
  
A. Use File Import/Export in Outlook to [[Outlook_PST_Import_Wizard_Tips#Importing_Calendar_Appointments|import calendar appointments]].
 
  
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=How do I switch between profiles?=
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When you are viewing your profile as described above, select the radio button for "Prompt for a profile to be used." When you log on to Outlook, you are prompted to pick a profile.
  
Q. Does installing the Zimbra Connector for Outlook remove existing email account profiles from Outlook?
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=Setting Sync Interval For ZCO 7.2+=
  
A. No. During the installation it creates a completely separate new mail profile in order to not conflict with any existing profiles/accounts. You can navigate to '''Start>ControlPanel>Mail>Show Profiles''' to verify that the existing mail profiles are still there.  
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With ZCO 7.2 , ZCO now respects the Outlook profile configuration about sync time. Please see :
  
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* "ZCO not automatically sync'ing - have to manually sync"
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** http://bugzilla.zimbra.com/show_bug.cgi?id=73440
  
Q. How do I switch between profiles?
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Comment 5 from that bug states:
  
A. When you are viewing your profile as described above, select the radio button for "Prompt for a profile to be used." When you log on to Outlook, you are prompted to pick a profile.
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* OL2010: Send/Receive ribbon -> Send/Receive Groups drop list -> Define Send/Receive Groups -> "Schedule an automatic send/Receive every"
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* OL2003+2007: On main toolbar Send/Receive drop list -> Send/Receive Settings-> Define Send/Receive Groups -> "Schedule an automatic send/Receive every"
  
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A future change or option might also be available with the work behind this RFE:
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* "SNDRCV: ZCO sync should be governed by waitsets rather than polling"
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** http://bugzilla.zimbra.com/show_bug.cgi?id=61155
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{{Article Footer|Zimbra Collaboration 8.0, 7.0|04/16/2014}}
 
[[Category: ZCO]]
 
[[Category: ZCO]]
[[Category:Migration]]
 

Latest revision as of 13:16, 13 July 2015

ZCS Connector for Outlook FAQ

   KB 1597        Last updated on 2015-07-13  




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=How do I access Free/Busy information in Outlook

Set the OutlookFreeBusy


How do I find out what version of the Connector I have installed?

Control Panel -> Add or Remove Programs -> Click on "ZCS Connector for Outlook" -> "Click here for support information".


How do I import calendar items from a standalone Outlook installation into Outlook using the connector?

Use File Import/Export in Outlook to import calendar appointments.


Does installing the Zimbra Connector for Outlook remove existing email account profiles from Outlook?

No. During the installation it creates a completely separate new mail profile in order to not conflict with any existing profiles/accounts. You can navigate to Start>ControlPanel>Mail>Show Profiles to verify that the existing mail profiles are still there.


How do I switch between profiles?

When you are viewing your profile as described above, select the radio button for "Prompt for a profile to be used." When you log on to Outlook, you are prompted to pick a profile.

Setting Sync Interval For ZCO 7.2+

With ZCO 7.2 , ZCO now respects the Outlook profile configuration about sync time. Please see :

Comment 5 from that bug states:

  • OL2010: Send/Receive ribbon -> Send/Receive Groups drop list -> Define Send/Receive Groups -> "Schedule an automatic send/Receive every"
  • OL2003+2007: On main toolbar Send/Receive drop list -> Send/Receive Settings-> Define Send/Receive Groups -> "Schedule an automatic send/Receive every"

A future change or option might also be available with the work behind this RFE:

Verified Against: Zimbra Collaboration 8.0, 7.0 Date Created: 04/16/2014
Article ID: https://wiki.zimbra.com/index.php?title=ZCS_Connector_for_Outlook_FAQs Date Modified: 2015-07-13



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