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- Zimbra Collaboration Suite Connector for Outlook (ZCO) synchronizes the GAL with the Zimbra server and stores the offline GAL in the Zimbra zdb file.
- The GAL is fully synchronized the first time the profile is opened. On subsequent requests, the changes to the GAL are synced from the Zimbra server to ZCS.
- The GAL sync happens when Outlook is opened. To force a GAL sync, restart Outlook.