ZCO license error: Difference between revisions
(Created page with "=== <h1>ZCO license error</h1> === <hr> <br> <h2>Problem : </h2>When Zimbra connector for Outlook for a user is configured, following error pops up : <b>" zimbra outlook con...") |
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<h2>Problem : </h2>When Zimbra connector for Outlook for a user is configured, following error pops up : | <h2>Problem : </h2> | ||
When Zimbra connector for Outlook for a user is configured, following error pops up : | |||
zimbra outlook connection Licensed Failure. | |||
You are not licensed to use the Zimbra Connector with this server. You may continue to access your local data. | |||
Please contact your system administrator. | |||
<h2>Solution :</h2> | <h2>Solution :</h2> | ||
ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO. Check MAPI license on | ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO. <br> | ||
Check MAPI license on server using : | |||
zmlicense -p | grep -i MAPI | su - zimbra | ||
zmlicense -p | grep -i MAPI | |||
It should show the available MAPI license limit as below : | It should show the available MAPI license limit as below : | ||
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Aarti | |||
Submitted by: Aarti |
Revision as of 10:37, 21 August 2017
ZCO license error
Problem :
When Zimbra connector for Outlook for a user is configured, following error pops up :
zimbra outlook connection Licensed Failure. You are not licensed to use the Zimbra Connector with this server. You may continue to access your local data. Please contact your system administrator.
Solution :
ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO.
Check MAPI license on server using :
su - zimbra zmlicense -p | grep -i MAPI
It should show the available MAPI license limit as below :
MAPIConnectorAccountsLimit=10000
If the count is seen as 0, it means the server doesn't have MAPI license and one needs to purchase it from Zimbra sales to use the ZCO feature and avoid the error above.
Submitted by: Aarti