ZCO license error: Difference between revisions
No edit summary |
No edit summary |
||
Line 1: | Line 1: | ||
=== <h1>ZCO license error</h1> === | |||
<hr> | |||
< | <br> | ||
<h2>Problem : </h2> | |||
When Zimbra connector for Outlook for a user is configured, following error pops up : | |||
When Zimbra | |||
zimbra outlook connection Licensed Failure. | zimbra outlook connection Licensed Failure. | ||
Line 15: | Line 11: | ||
<h2>Solution :</h2> | |||
ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO. | ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO. <br> | ||
Check | Check MAPI license on server using : | ||
su - zimbra | su - zimbra | ||
zmlicense -p | | zmlicense -p | grep -i MAPI | ||
It should show the available MAPI | It should show the available MAPI license limit as below : | ||
MAPIConnectorAccountsLimit=10000 | MAPIConnectorAccountsLimit=10000 | ||
If the count is seen as 0, it means the server doesn't have MAPI license and one needs to purchase it from Zimbra sales to use the ZCO feature and avoid the error above. | If the count is seen as 0, it means the server doesn't have MAPI license and one needs to purchase it from Zimbra sales to use the ZCO feature and avoid the error above. | ||
Submitted by: Aarti | Submitted by: Aarti | ||
{{Article Footer|ZCS 8.8, 8.7, 8.6|8/8/2017}} | |||
{{NeedSME|Heera|SME2|Copyeditor}} |
Revision as of 12:53, 15 May 2018
ZCO license error
Problem :
When Zimbra connector for Outlook for a user is configured, following error pops up :
zimbra outlook connection Licensed Failure. You are not licensed to use the Zimbra Connector with this server. You may continue to access your local data. Please contact your system administrator.
Solution :
ZCO is a licensed feature. Users need to have a valid MAPI license to use ZCO.
Check MAPI license on server using :
su - zimbra zmlicense -p | grep -i MAPI
It should show the available MAPI license limit as below :
MAPIConnectorAccountsLimit=10000
If the count is seen as 0, it means the server doesn't have MAPI license and one needs to purchase it from Zimbra sales to use the ZCO feature and avoid the error above.
Submitted by: Aarti