Windows Mail app using EAS (Exchange ActiveSync): Difference between revisions
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=Windows Mail app using EAS (Exchange ActiveSync)= | =Windows Mail app using EAS (Exchange ActiveSync)= | ||
Windows Mail app using EAS (Exchange ActiveSync) | Windows Mail app using EAS (Exchange ActiveSync) is available in ZCS 8.5 or above and is a Network Edition feature. | ||
==Preparing the COS and checking | ==Preparing the COS and checking your license== | ||
To use the EAS feature Windows Mail app, you need to have a Mobile Sync Accounts in the Zimbra License. You can check your license with the command: | |||
zimbra@zimbra-sn-u14-10:~$ zmlicense -p | grep MobileSync* | zimbra@zimbra-sn-u14-10:~$ zmlicense -p | grep MobileSync* | ||
MobileSyncAccountsLimit=100 | MobileSyncAccountsLimit=100 | ||
MobileSyncEnabled=true | MobileSyncEnabled=true | ||
If | If you have a valid license and enough accounts to configure it, enable the Mobile sync in the COS that you want under '''Home > Configure > Class of Service > YOURCOS > Zimbra Mobile''' | ||
[[File:Zimbra-eas-wiki-000.png|800px]] | [[File:Zimbra-eas-wiki-000.png|800px]] | ||
==Configuring | ==Configuring your account in the Windows Mail app== | ||
Be sure that you are using Microsoft 8 or above, as the EAS feature will not work in Windows 7 or earlier. | |||
Click | Click the Start Button and click the '''Mail Icon''' and search for the Feature called '''Mail''' | ||
[[File:Windows-mail-eas-001.png|800px]] | [[File:Windows-mail-eas-001.png|800px]] | ||
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[[File:Windows-mail-eas-002.png]] | [[File:Windows-mail-eas-002.png]] | ||
In the Settings section, click | In the Settings section, click '''Accounts''' to create the new account | ||
[[File:Windows-mail-eas-003.png]] | [[File:Windows-mail-eas-003.png]] | ||
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[[File:Windows-mail-eas-004.png]] | [[File:Windows-mail-eas-004.png]] | ||
From all the different type of | From all the different type of accounts, select '''Exchange''' to configure Zimbra with EAS. | ||
[[File:Windows-mail-eas-005.png]] | [[File:Windows-mail-eas-005.png]] | ||
If | If the Autodiscover feature is properly configured, just introduce here your Email and your Password. | ||
[[File:Windows-mail-eas-006.png|800px]] | [[File:Windows-mail-eas-006.png|800px]] | ||
In the | In the Autodiscover feature is not configured, you need to introduce all the information manually. | ||
* '''Email address''' - Your business email address. | * '''Email address''' - Your business email address. | ||
* '''Server address''' - Usually is the same URL like the WebClient, (mail.example.com) | * '''Server address''' - Usually is the same URL like the WebClient, (mail.example.com) | ||
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[[File:Windows-mail-eas-007.png|800px]] | [[File:Windows-mail-eas-007.png|800px]] | ||
In case that uses a Self-Signed certificate, and | In case that uses a Self-Signed certificate, and you do not have the valid CA and the SSL certificate installed on the Computer, will prompt this warning. The best option is have a valid Commercial SSL certificate. | ||
[[File:Windows-mail-eas-008.png|800px]] | [[File:Windows-mail-eas-008.png|800px]] | ||
The wizard will finish and will ask | The wizard will finish and will ask to follow the policies that the server has. | ||
[[File:Windows-mail-eas-009.png]] | [[File:Windows-mail-eas-009.png]] | ||
==Test the | ==Test the synchronization between the Mail app and the WebClient== | ||
Once the Profile is | Once the Profile is configured, just click in the Mail app icon | ||
Once opened, | Once opened, confirm that you have all the items synchronized between the WebClient and the Mail app. | ||
[[File:Windows-mail-eas-010.png|800px]] | [[File:Windows-mail-eas-010.png|800px]] | ||
'''Note: | '''Note: You are not able to check Shared Items for other users, such as Mail folders, calendars, etc. If you want to do this, you need to install and configure the ZCO and use Microsoft Outlook 2010 or above''' | ||
===Contacts=== | ===Contacts=== | ||
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==Advantages of still using the ZCO with a Microsoft Outlook 2010 and above== | ==Advantages of still using the ZCO with a Microsoft Outlook 2010 and above== | ||
Zimbra Connector for Outlook (ZCO) | Zimbra Connector for Outlook (ZCO) has more options than a configuration with Outlook and EAS, with ZCO you can: | ||
* | * have the Out-of-Office Synced | ||
* | * see and manage Shared Items: Mail folders, Calendars, Adress Books, etc. | ||
* | * have the same rules in Webclient and also in Outlook with ZCO | ||
* | * all the signatures will sync, some users have different signatures with "template emails" | ||
* Outlook with ZCO permits import a .PST from other Outlook | * Outlook with ZCO permits import a .PST from other Outlook versions or previous backup | ||
Revision as of 17:23, 13 March 2015
Article Information |
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This article applies to the following ZCS versions. |
Windows Mail app using EAS (Exchange ActiveSync)
Windows Mail app using EAS (Exchange ActiveSync) is available in ZCS 8.5 or above and is a Network Edition feature.
Preparing the COS and checking your license
To use the EAS feature Windows Mail app, you need to have a Mobile Sync Accounts in the Zimbra License. You can check your license with the command:
zimbra@zimbra-sn-u14-10:~$ zmlicense -p | grep MobileSync* MobileSyncAccountsLimit=100 MobileSyncEnabled=true
If you have a valid license and enough accounts to configure it, enable the Mobile sync in the COS that you want under Home > Configure > Class of Service > YOURCOS > Zimbra Mobile
Configuring your account in the Windows Mail app
Be sure that you are using Microsoft 8 or above, as the EAS feature will not work in Windows 7 or earlier.
Click the Start Button and click the Mail Icon and search for the Feature called Mail
Then click on the left corner, and select Settings
In the Settings section, click Accounts to create the new account
You will see your Hotmail account, required in Windows 10, click now in Add an Account
From all the different type of accounts, select Exchange to configure Zimbra with EAS.
If the Autodiscover feature is properly configured, just introduce here your Email and your Password.
In the Autodiscover feature is not configured, you need to introduce all the information manually.
- Email address - Your business email address.
- Server address - Usually is the same URL like the WebClient, (mail.example.com)
- Domain - The domain of your Company, (example.com)
- Username - Your username, usually is the first part of the email address, like user@example.com, the username will be user
- Password - The password from your business email.
In case that uses a Self-Signed certificate, and you do not have the valid CA and the SSL certificate installed on the Computer, will prompt this warning. The best option is have a valid Commercial SSL certificate.
The wizard will finish and will ask to follow the policies that the server has.
Test the synchronization between the Mail app and the WebClient
Once the Profile is configured, just click in the Mail app icon
Once opened, confirm that you have all the items synchronized between the WebClient and the Mail app.
Note: You are not able to check Shared Items for other users, such as Mail folders, calendars, etc. If you want to do this, you need to install and configure the ZCO and use Microsoft Outlook 2010 or above
Contacts
Using the Contacts, you will have all the Contacts synchronized between the Mail app and the WebClient.
Calendar
Zimbra with an account in EAS can synchronize the Calendar too, here is the example and appointment created on the Mail App.
Advantages of still using the ZCO with a Microsoft Outlook 2010 and above
Zimbra Connector for Outlook (ZCO) has more options than a configuration with Outlook and EAS, with ZCO you can:
- have the Out-of-Office Synced
- see and manage Shared Items: Mail folders, Calendars, Adress Books, etc.
- have the same rules in Webclient and also in Outlook with ZCO
- all the signatures will sync, some users have different signatures with "template emails"
- Outlook with ZCO permits import a .PST from other Outlook versions or previous backup
Identified Support/Known Issues
Known issues include the following bugs:
- Is not a Zimbra Issue, in a Microsoft Outlook 2013 EAS account, can't import PST files, only open it in Read-Only, if try to move some email from a opened .pst to the EAS folders, will obtain this error:
- [Bug 83727] - Contacts sub-folders and Global Address List do not sync when using an Outlook 2013 Exchange ActiveSync profile.
- [Bug 83736] - Read receipt notifications are not received when enabled when using an Outlook 2013 Exchange ActiveSync profile.
- [Bug 83747] - Categories and Tags are not displaying in the Zimbra Web Client when using Outlook 2013 Exchange ActiveSync.
- [Bug 83750] - Appointment and tasks display in HTML body format in Outlook 2013 Exchange ActiveSync.
- [Bug 83790] - Contact notes do not display in the Zimbra Web Client when using Outlook 2013 Exchange ActiveSync.
- [Bug 83793] - Task reminders in the Zimbra Web Client do not sync when using Outlook 2013 Exchange ActiveSync.
- [Bug 83801] - Numerous known issues when using Outlook 2013 Exchange ActiveSync.