Difference between revisions of "Windows Mail app using EAS (Exchange ActiveSync)"

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{{WIP}}{{Article Infobox|||{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}|}}
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{{BC|Community Sandbox}}
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__FORCETOC__
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<div class="col-md-12 ibox-content">
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=Zimbra Collaboration Web Client in Windows 10 - Microsoft Edge=
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{{KB|{{Unsupported}}|{{ZCS 8.6}}|{{ZCS 8.0}}|{{ZCS 7.0}}|}}
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==Introduction==
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Microsoft Edge, initially developed under the codename Project Spartan, is a web browser in development by Microsoft. Officially unveiled on January 21, 2015, and first publicly released as a preview on March 30, 2015, it will replace Internet Explorer as the default browser on Windows 10 PCs, smartphones and tablets.
  
=Windows Mail app using EAS (Exchange ActiveSync)=
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Microsoft Edge is designed to be a lightweight web browser with a layout engine built around web standards, removing support for legacy technologies such as ActiveX in favor of extensions and integration with other Microsoft services, such as the digital assistant Cortana, OneDrive, and also includes annotation tools and a reading mode.
  
Windows Mail app using EAS (Exchange ActiveSync) is available in ZCS 8.5 or above and is a Network Edition feature.
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==Zimbra Collaboration Web Client and Microsoft Edge==
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Microsoft Edge is not currently officially supported by Zimbra in any Release yet. However in this Wiki you will find that Microsoft Edge is showing properly the upcoming Zimbra Collaboration 8.7, but the Offline Mode is still not currently available in Microsoft Edge.
  
==Preparing the COS and checking your license==
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==Zimbra Collaboration 8.7 with Microsoft Edge==
To use the EAS feature Windows Mail app, you need to have a Mobile Sync Accounts in the Zimbra License. You can check your license with the command:
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The following screenshots were taken with the latest Beta of Zimbra Collaboration 8.7 and the Microsoft Edge v 20.10240.0.0 Web Browser. This screens or the functionality can change when Microsoft finally releases Microsoft Windows 10.
    zimbra@zimbra-sn-u14-10:~$ zmlicense -p | grep MobileSync*                               
 
    MobileSyncAccountsLimit=100
 
    MobileSyncEnabled=true
 
  
If you have a valid license and enough accounts to configure it, enable the Mobile sync in the COS that you want under '''Home > Configure > Class of Service > YOURCOS > Zimbra Mobile'''
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===Web Client Smoke Tests===
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Open Microsoft Edge and type the Zimbra Collaboration 8.7 FQDN:
  
[[File:Zimbra-eas-wiki-000.png|800px]]
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[[File:Zimbra-webclient-windows10-8.7-001.png|800px]]
  
==Configuring your account in the Windows Mail app==
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The Web Client is able to load successfully, and you can move between all the Folders and Emails without issues:
Be sure that you are using Microsoft 8 or above, as the EAS feature will not work in Windows 7 or earlier.
 
  
Click the Start Button and click the '''Mail Icon''' and search for the Feature called '''Mail'''
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[[File:Zimbra-webclient-windows10-8.7-002.png|800px]]
  
[[File:Windows-mail-eas-001.png|800px]]
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The Briefcase works, and we can Upload and preview a image without issues:
  
Then click on the left corner, and select '''Settings'''
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[[File:Zimbra-webclient-windows10-8.7-003.png|800px]]
  
[[File:Windows-mail-eas-002.png]]
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Compose a new HTML email using a new window also works without issue:
  
In the Settings section, click '''Accounts''' to create the new account
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[[File:Zimbra-webclient-windows10-8.7-004.png|800px]]
  
[[File:Windows-mail-eas-003.png]]
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The Offline Mode is not available for Microsoft Edge:
  
You will see your Hotmail account, required in Windows 10, click now in '''Add an Account'''
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[[File:Zimbra-webclient-windows10-8.7-006.png|800px]]
  
[[File:Windows-mail-eas-004.png]]
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==Zimbra Collaboration 8.6 with Microsoft Edge==
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The following screenshots were taken with the latest Release of Zimbra Collaboration 8.6, plus Patch 3, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.
  
From all the different type of accounts, select '''Exchange''' to configure Zimbra with EAS.
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===Web Client Smoke Tests===
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Open Microsoft Edge and type the Zimbra Collaboration 8.6 FQDN:
  
[[File:Windows-mail-eas-005.png]]
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[[File:Zimbra-webclient-windows10-8.6-001.png|800px]]
  
If the Autodiscover feature is properly configured, just introduce here your Email and your Password.
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The Web Client is not able to load successfully, and remains stuck on the '''Loading page''':
  
[[File:Windows-mail-eas-006.png|800px]]
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[[File:Zimbra-webclient-windows10-8.6-002.png|800px]]
  
In the Autodiscover feature is not configured, you need to introduce all the information manually.
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The Web Client in HTML version is able to load successfully, and you can move between all the Folders and Emails without issues:
* '''Email address''' - Your business email address.
 
* '''Server address''' - Usually is the same URL like the WebClient, (mail.example.com)
 
* '''Domain''' - The domain of your Company, (example.com)
 
* '''Username''' - Your username, usually is the first part of the email address, like user@example.com, the username will be '''user'''
 
* '''Password''' - The password from your business email.
 
  
[[File:Windows-mail-eas-007.png|800px]]
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[[File:Zimbra-webclient-windows10-8.6-003.png|800px]]
  
In case that uses a Self-Signed certificate, and you do not have the valid CA and the SSL certificate installed on the Computer, will prompt this warning. The best option is have a valid Commercial SSL certificate.
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==Zimbra Collaboration 8.0.9 with Microsoft Edge==
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The following screenshots were taken with the latest Release of Zimbra Collaboration 8.0.9, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.
  
[[File:Windows-mail-eas-008.png|800px]]
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===Web Client Smoke Tests===
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Open Microsoft Edge and type the Zimbra Collaboration 8.0.9 FQDN:
  
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[[File:Zimbra-webclient-windows10-8.0.9-001.png|800px]]
  
The wizard will finish and will ask to follow the policies that the server has.
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The Web Client is not able to load successfully, and remains stuck on the '''Loading page'':
  
[[File:Windows-mail-eas-009.png]]
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[[File:Zimbra-webclient-windows10-8.0.9-002.png|800px]]
  
==Test the synchronization between the Mail app and the WebClient==
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==Zimbra Collaboration 7.2.7 with Microsoft Edge==
Once the Profile is configured, just click in the Mail app icon
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The following screenshots were taken with the latest Release of Zimbra Collaboration 7.2.7, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.
  
Once opened, confirm that you have all the items synchronized between the WebClient and the Mail app.
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===Web Client Smoke Tests===
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Open Microsoft Edge and type the Zimbra Collaboration 7.2.7 FQDN:
  
[[File:Windows-mail-eas-010.png|800px]]
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[[File:Zimbra-webclient-windows10-7.2.7-001.png|800px]]
  
'''Note: You are not able to check Shared Items for other users, such as Mail folders, calendars, etc. If you want to do this, you need to install and configure the ZCO and use Microsoft Outlook 2010 or above'''
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The Web Client is not able to load successfully, and remains stuck on the '''Loading page'':
  
===Contacts===
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[[File:Zimbra-webclient-windows10-7.2.7-002.png|800px]]
[[File:Windows-mail-eas-011.png|100px|thumb|right]]Using the Contacts, you will have all the Contacts synchronized between the Mail app and the WebClient.
 
  
[[File:Windows-mail-eas-012.png|800px]]
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==Current workaround==
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* A workaround to use the Web Client in Zimbra Collaboration 8.6, 8.0.x and 7.x, is to click in Settings in Microsoft Edge and then click in '''Open with Internet Explorer''':
  
===Calendar===
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[[File:Zimbra-webclient-windows10-8.6-004.png|800px]]
[[File:Windows-mail-eas-013.png|100px|thumb|right]]Zimbra with an account in EAS can synchronize the Calendar too, here is the example and appointment created on the Mail App.
 
  
[[File:Windows-mail-eas-014.png|800px]]
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* Antoher workaround is use the HTML Client in Zimbra Collaboration 8.6, 8.0.x and 7.x.
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* The recommended workaround, for now, is to use one of the [https://files.zimbra.com/website/docs/8.6/ZCS_System_Requirements_8.6.0.pdf '''Supported Web Browsers''']: Firefox, Google Chrome, Internet Explorer o Safari.
  
==Advantages of still using the ZCO with a Microsoft Outlook 2010 and above==
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==Known Issues==
Zimbra Connector for Outlook (ZCO) has more options than a configuration with Outlook and EAS, with ZCO you can:
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We have the following bugs to keep track of the issues with Microsoft Edge in Zimbra Collaboration 8.6 and 8.0.x:
* have the Out-of-Office Synced
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* [https://bugzilla.zimbra.com/show_bug.cgi?id=67755 '''Bug 67755'''] - ZCS Ajax client should not render in quirks mode.
* see and manage Shared Items: Mail folders, Calendars, Adress Books, etc.
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* [https://bugzilla.zimbra.com/show_bug.cgi?id=100302 '''Bug 100302'''] - Support for MS Edge browser on ZCS 8.0.x.
* have the same rules in Webclient and also in Outlook with ZCO
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* [https://bugzilla.zimbra.com/show_bug.cgi?id=100333 '''Bug 100333'''] - MS Edge:The user is forcibly returned to login splash screen when compose mail by HTML editor
* all the signatures will sync, some users have different signatures with "template emails"
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* [https://bugzilla.zimbra.com/show_bug.cgi?id=95484 '''Bug 95484'''] - Support for IE12
* Outlook with ZCO permits import a .PST from other Outlook versions or previous backup
 
  
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==Related Articles==
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* You can be interested in the next Wiki: [[Windows_Mail_app_using_EAS_%28Exchange_ActiveSync%29|'''How to configure the native Mail, Contacts and Calendar Apps with Zimbra Collaboration 8.5 or above in Windows 10''']]
  
==Identified Support/Known Issues==
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{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0, 7.0 |07/15/2015}}
Known issues include the following bugs:
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{{NeedSME|Jorge|SME2|Copyeditor}}
* Is not a Zimbra Issue, [https://social.technet.microsoft.com/Forums/office/en-US/4e6f660d-fe2a-426b-9506-19f6bf2816dc/cannot-movecopy-messages-from-pst-to-activesync-hotmail-folder?forum=outlook in a Microsoft Outlook 2013 EAS account, can't import PST files], only open it in Read-Only, if try to move some email from a opened .pst to the EAS folders, will obtain this error:
 
[[File:Zimbra-eas-wiki-019.png|800px]]
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83727 Bug 83727]] - Contacts sub-folders and Global Address List do not sync when using an Outlook 2013 Exchange ActiveSync profile.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83736 Bug 83736]] - Read receipt notifications are not received when enabled when using an Outlook 2013 Exchange ActiveSync profile.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83747 Bug 83747]] - Categories and Tags are not displaying in the Zimbra Web Client when using Outlook 2013 Exchange ActiveSync.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83750 Bug 83750]] - Appointment and tasks display in HTML body format in Outlook 2013 Exchange ActiveSync.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83790 Bug 83790]] - Contact notes do not display in the Zimbra Web Client when using Outlook 2013 Exchange ActiveSync.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83793 Bug 83793]] - Task reminders in the Zimbra Web Client do not sync when using Outlook 2013 Exchange ActiveSync.
 
* [[https://bugzilla.zimbra.com/show_bug.cgi?id=83801 Bug 83801]] - Numerous known issues when using Outlook 2013 Exchange ActiveSync.
 
 
 
{{Article Footer|ZCS 8.6, 8.5, 8.0|04/01/2014}}
 
 
 
[[Category:Certified]]
 
[[Category:Mobile]]
 
[[Category:ZCS 8.6]]
 
[[Category:ZCS 8.5]]
 
[[Category:ZCS 8.0]]
 

Latest revision as of 10:08, 28 September 2017

Zimbra Collaboration Web Client in Windows 10 - Microsoft Edge

   KB 21639        Last updated on 2017-09-28  




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(0 votes)

Introduction

Microsoft Edge, initially developed under the codename Project Spartan, is a web browser in development by Microsoft. Officially unveiled on January 21, 2015, and first publicly released as a preview on March 30, 2015, it will replace Internet Explorer as the default browser on Windows 10 PCs, smartphones and tablets.

Microsoft Edge is designed to be a lightweight web browser with a layout engine built around web standards, removing support for legacy technologies such as ActiveX in favor of extensions and integration with other Microsoft services, such as the digital assistant Cortana, OneDrive, and also includes annotation tools and a reading mode.

Zimbra Collaboration Web Client and Microsoft Edge

Microsoft Edge is not currently officially supported by Zimbra in any Release yet. However in this Wiki you will find that Microsoft Edge is showing properly the upcoming Zimbra Collaboration 8.7, but the Offline Mode is still not currently available in Microsoft Edge.

Zimbra Collaboration 8.7 with Microsoft Edge

The following screenshots were taken with the latest Beta of Zimbra Collaboration 8.7 and the Microsoft Edge v 20.10240.0.0 Web Browser. This screens or the functionality can change when Microsoft finally releases Microsoft Windows 10.

Web Client Smoke Tests

Open Microsoft Edge and type the Zimbra Collaboration 8.7 FQDN:

Zimbra-webclient-windows10-8.7-001.png

The Web Client is able to load successfully, and you can move between all the Folders and Emails without issues:

Zimbra-webclient-windows10-8.7-002.png

The Briefcase works, and we can Upload and preview a image without issues:

Zimbra-webclient-windows10-8.7-003.png

Compose a new HTML email using a new window also works without issue:

Zimbra-webclient-windows10-8.7-004.png

The Offline Mode is not available for Microsoft Edge:

Zimbra-webclient-windows10-8.7-006.png

Zimbra Collaboration 8.6 with Microsoft Edge

The following screenshots were taken with the latest Release of Zimbra Collaboration 8.6, plus Patch 3, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.

Web Client Smoke Tests

Open Microsoft Edge and type the Zimbra Collaboration 8.6 FQDN:

Zimbra-webclient-windows10-8.6-001.png

The Web Client is not able to load successfully, and remains stuck on the Loading page:

Zimbra-webclient-windows10-8.6-002.png

The Web Client in HTML version is able to load successfully, and you can move between all the Folders and Emails without issues:

Zimbra-webclient-windows10-8.6-003.png

Zimbra Collaboration 8.0.9 with Microsoft Edge

The following screenshots were taken with the latest Release of Zimbra Collaboration 8.0.9, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.

Web Client Smoke Tests

Open Microsoft Edge and type the Zimbra Collaboration 8.0.9 FQDN:

Zimbra-webclient-windows10-8.0.9-001.png

The Web Client is not able to load successfully, and remains stuck on the 'Loading page:

Zimbra-webclient-windows10-8.0.9-002.png

Zimbra Collaboration 7.2.7 with Microsoft Edge

The following screenshots were taken with the latest Release of Zimbra Collaboration 7.2.7, and the Microsoft Edge v 20.10240.0.0 Web Browser. The screens, or the functionality, can change when Microsoft finally releases Microsoft Windows 10.

Web Client Smoke Tests

Open Microsoft Edge and type the Zimbra Collaboration 7.2.7 FQDN:

Zimbra-webclient-windows10-7.2.7-001.png

The Web Client is not able to load successfully, and remains stuck on the 'Loading page:

Zimbra-webclient-windows10-7.2.7-002.png

Current workaround

  • A workaround to use the Web Client in Zimbra Collaboration 8.6, 8.0.x and 7.x, is to click in Settings in Microsoft Edge and then click in Open with Internet Explorer:

Zimbra-webclient-windows10-8.6-004.png

  • Antoher workaround is use the HTML Client in Zimbra Collaboration 8.6, 8.0.x and 7.x.
  • The recommended workaround, for now, is to use one of the Supported Web Browsers: Firefox, Google Chrome, Internet Explorer o Safari.

Known Issues

We have the following bugs to keep track of the issues with Microsoft Edge in Zimbra Collaboration 8.6 and 8.0.x:

  • Bug 67755 - ZCS Ajax client should not render in quirks mode.
  • Bug 100302 - Support for MS Edge browser on ZCS 8.0.x.
  • Bug 100333 - MS Edge:The user is forcibly returned to login splash screen when compose mail by HTML editor
  • Bug 95484 - Support for IE12

Related Articles

  • You can be interested in the next Wiki: How to configure the native Mail, Contacts and Calendar Apps with Zimbra Collaboration 8.5 or above in Windows 10
Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0, 7.0 Date Created: 07/15/2015
Article ID: https://wiki.zimbra.com/index.php?title=Windows_Mail_app_using_EAS_(Exchange_ActiveSync) Date Modified: 2017-09-28



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Wiki/KB reviewed by Jorge SME2 Copyeditor Last edit by Jorge de la Cruz
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