Users are unable to download attachments from the Web Client
Article Information |
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This article applies to the following ZCS versions. |
Users are unable to download attachments from the Web Client
Purpose
Fix a problem where uses are unable to download attachments from the Web Client. See attached image.
Resolution
The COS and account have a configuration that can prevent users from downloaded attachments
TRUE = Blocks the download of all attachments from the web client FALSE = Enables the download of all attachments from the web client
Check how the COS or the Username has the zimbraAttachmentsBlocked attribute
zmprov gc <cos> zimbraAttachmentsBlocked zmprov ga <user@domain.com> zimbraAttachmentsBlocked
Change the value of the attribute per COS or per account
zmprov gc <cos> zimbraAttachmentsBlocked FALSE zmprov ga <user@domain.com> zimbraAttachmentsBlocked FALSE
The result with the attribute in FALSE, is that the User can download the Attachments. See attached image.
Additional Content
- Not related content