Users are unable to download attachments from the Web Client: Difference between revisions

(Created page with "{{WIP}}{{Article Infobox|{{admin}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}} =Users are unable to download attachments from the Web Client= ==Purpose== Fix a problem where uses ar...")
 
No edit summary
 
(2 intermediate revisions by the same user not shown)
Line 1: Line 1:
{{WIP}}{{Article Infobox|{{admin}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}}
{{BC|Certified}}
__FORCETOC__
<div class="col-md-12 ibox-content">
=Users are unable to download attachments from the Web Client=
=Users are unable to download attachments from the Web Client=
{{KB|{{ZC}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}}
{{WIP}}
==Purpose==
==Purpose==
Fix a problem where uses are unable to download attachments from the Web Client. See attached image.
Fix a problem where uses are unable to download attachments from the Web Client. See attached image.
Line 11: Line 15:
  '''FALSE''' = Enables the download of all attachments from the web client
  '''FALSE''' = Enables the download of all attachments from the web client


Check how the COS or the Username has the zimbraAttachmentsBlocked attribute
Check how the COS or the Username has the '''zimbraAttachmentsBlocked''' attribute
  zmprov gc <cos> zimbraAttachmentsBlocked
  zmprov gc <cos> zimbraAttachmentsBlocked
  zmprov ga <user@domain.com> zimbraAttachmentsBlocked
  zmprov ga <user@domain.com> zimbraAttachmentsBlocked
Line 24: Line 28:


==Additional Content==
==Additional Content==
* Link to a extended '''[[Administration_Console_and_CLI_Certificate_Tools|Wiki article.]]'''
* Not related content




{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|03/20/2015}}
{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|03/20/2015}}
{{NeedSME|Jorge|SME 2|Copyeditor}}
{{NeedSME|Jorge|SME 2|Copyeditor}}

Latest revision as of 11:27, 13 July 2015

Users are unable to download attachments from the Web Client

   KB 21749        Last updated on 2015-07-13  




0.00
(0 votes)

Purpose

Fix a problem where uses are unable to download attachments from the Web Client. See attached image.

Kb-attachmentsproblem-001.png

Resolution

The COS and account have a configuration that can prevent users from downloaded attachments

TRUE = Blocks the download of all attachments from the web client
FALSE = Enables the download of all attachments from the web client

Check how the COS or the Username has the zimbraAttachmentsBlocked attribute

zmprov gc <cos> zimbraAttachmentsBlocked
zmprov ga <user@domain.com> zimbraAttachmentsBlocked

Change the value of the attribute per COS or per account

zmprov gc <cos> zimbraAttachmentsBlocked FALSE
zmprov ga <user@domain.com> zimbraAttachmentsBlocked FALSE

The result with the attribute in FALSE, is that the User can download the Attachments. See attached image.

Kb-attachmentsproblem-002.png

Additional Content

  • Not related content


Verified Against: Zimbra Collaboration 8.6, 8.5, 8.0 Date Created: 03/20/2015
Article ID: https://wiki.zimbra.com/index.php?title=Users_are_unable_to_download_attachments_from_the_Web_Client Date Modified: 2015-07-13



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Wiki/KB reviewed by Jorge SME 2 Copyeditor Last edit by Jorge de la Cruz
Jump to: navigation, search