Users are unable to download attachments from the Web Client: Difference between revisions
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{{ | {{BC|Certified}} | ||
__FORCETOC__ | |||
<div class="col-md-12 ibox-content"> | |||
=Users are unable to download attachments from the Web Client= | =Users are unable to download attachments from the Web Client= | ||
{{KB|{{ZC}}|{{ZCS 8.6}}|{{ZCS 8.5}}|{{ZCS 8.0}}}} | |||
{{WIP}} | |||
==Purpose== | ==Purpose== | ||
Fix a problem where uses are unable to download attachments from the Web Client. See attached image. | Fix a problem where uses are unable to download attachments from the Web Client. See attached image. | ||
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'''FALSE''' = Enables the download of all attachments from the web client | '''FALSE''' = Enables the download of all attachments from the web client | ||
Check how the COS or the Username has the zimbraAttachmentsBlocked attribute | Check how the COS or the Username has the '''zimbraAttachmentsBlocked''' attribute | ||
zmprov gc <cos> zimbraAttachmentsBlocked | zmprov gc <cos> zimbraAttachmentsBlocked | ||
zmprov ga <user@domain.com> zimbraAttachmentsBlocked | zmprov ga <user@domain.com> zimbraAttachmentsBlocked | ||
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==Additional Content== | ==Additional Content== | ||
* | * Not related content | ||
{{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|03/20/2015}} | {{Article Footer|Zimbra Collaboration 8.6, 8.5, 8.0|03/20/2015}} | ||
{{NeedSME|Jorge|SME 2|Copyeditor}} | {{NeedSME|Jorge|SME 2|Copyeditor}} |
Latest revision as of 11:27, 13 July 2015
Users are unable to download attachments from the Web Client
Purpose
Fix a problem where uses are unable to download attachments from the Web Client. See attached image.
Resolution
The COS and account have a configuration that can prevent users from downloaded attachments
TRUE = Blocks the download of all attachments from the web client FALSE = Enables the download of all attachments from the web client
Check how the COS or the Username has the zimbraAttachmentsBlocked attribute
zmprov gc <cos> zimbraAttachmentsBlocked zmprov ga <user@domain.com> zimbraAttachmentsBlocked
Change the value of the attribute per COS or per account
zmprov gc <cos> zimbraAttachmentsBlocked FALSE zmprov ga <user@domain.com> zimbraAttachmentsBlocked FALSE
The result with the attribute in FALSE, is that the User can download the Attachments. See attached image.
Additional Content
- Not related content