Unable to configure domain disclaimer if ldap url has more than one ldap server entries in ZCS v8.5 and v8.6

Unable to configure domain disclaimer if "ldap_url" has more than one ldap server entries in ZCS v8.5 and v8.6



Problem:

Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.

Altermime throwing below error while generating disclaimer files :

./libexec/zmaltermimeconfig -e DOMAIN.COM
Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63,  line 751.

Solution:

See the following steps to fix this problem, and using these steps there is no need to restart any service.

1). Check LDAP server entries in localconfig:-

      zmlocalconfig ldap_url    

Output:-

      ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   


2). Remove second LDAP server entry from ldap_url. There is no need to restart any service for this change.

      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   


3). Now generate domain disclaimer files for altermime:-

      ./libexec/zmaltermimeconfig -e DOMAIN.COM  


4). After generating domain disclaimer files revert ldap_url entries:-

      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"


Note : There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6. https://bugzilla.zimbra.com/show_bug.cgi?id=84003
This bug fixed on v8.7.0.


Submitted by: Heera Singh Koranga

Jump to: navigation, search