Error with disclaimer when 'ldap url' contains more than one LDAP server

Revision as of 23:53, 20 August 2018 by Sujit (talk | contribs)
The printable version is no longer supported and may have rendering errors. Please update your browser bookmarks and please use the default browser print function instead.

Unable to configure domain disclaimer if "ldap_url" has more than one ldap server entries in ZCS v8.5 and v8.6

   KB 23340        Last updated on 2018-08-20  




0.00
(0 votes)


Problem

Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url. Altermime throwing below error while generating disclaimer files :

./libexec/zmaltermimeconfig -e DOMAIN.COM
Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63,  line 751.

Solution

See the following steps to fix this problem, and using these steps there is no need to restart any service.

Step 1

Check LDAP server entries in localconfig:-

 zmlocalconfig ldap_url    

Output:-

 ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   


Step 2

Remove second LDAP server entry from ldap_url. There is no need to restart any service for this change.

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   


Step 3

Now generate domain disclaimer files for altermime:-

 ./libexec/zmaltermimeconfig -e DOMAIN.COM  


Step 4

After generating domain disclaimer files revert ldap_url entries:-

 zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"


Note : There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6. https://bugzilla.zimbra.com/show_bug.cgi?id=84003
This bug fixed on v8.7.0.


Submitted by: Heera Singh Koranga
Verified Against: Date Created:
Article ID: https://wiki.zimbra.com/index.php?title=Error_with_disclaimer_when_%27ldap_url%27_contains_more_than_one_LDAP_server Date Modified: 2018-08-20



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Jump to: navigation, search