Difference between revisions of "Unable to configure domain disclaimer if ldap url has more than one ldap server entries in ZCS v8.5 and v8.6"

(Created page with "===<h1>Unable to configure domain disclaimer if "ldap_url" has more than one ldap server entries in ZCS v8.5 and v8.6</h1>=== <hr> <br> <h2>Problem:</h2> Unable to configure...")
 
Line 6: Line 6:
 
Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.
 
Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.
  
Altermime giving following error while generating disclaimer files :
+
Altermime throwing below error while generating disclaimer files :
  
 
  ./libexec/zmaltermimeconfig -e DOMAIN.COM
 
  ./libexec/zmaltermimeconfig -e DOMAIN.COM
Line 16: Line 16:
 
See the following steps to fix this problem, and using these steps there is no need to restart any service.
 
See the following steps to fix this problem, and using these steps there is no need to restart any service.
  
1). Check LDAP server entries in localconfig:-   
+
'''1).''' Check LDAP server entries in localconfig:-   
  
 
       zmlocalconfig ldap_url     
 
       zmlocalconfig ldap_url     
  
      Output:-
+
Output:-
 
       ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   
 
       ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   
  
  
2). Remove second LDAP server entry from ldap_url:-
+
'''2).''' Remove second LDAP server entry from ldap_url.  There is no need to restart any service for this change. 
  
 
       zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   
 
       zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   
  
  
3). Now generate domain disclaimer files for altermime:-   
+
'''3).''' Now generate domain disclaimer files for altermime:-   
  
 
       ./libexec/zmaltermimeconfig -e DOMAIN.COM   
 
       ./libexec/zmaltermimeconfig -e DOMAIN.COM   
  
4). After generating domain disclaimer files revert ldap_url entries:-  
+
 
 +
'''4).''' After generating domain disclaimer files revert ldap_url entries:-  
  
 
       zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"
 
       zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"
 +
  
 
'''Note :'''
 
'''Note :'''
 
+
There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6.   https://bugzilla.zimbra.com/show_bug.cgi?id=84003 <br>
These steps are verified against ZCS v8.5 and v8.6.
+
This bug fixed on v8.7.0.
 
There is an existing bug which is fixed in ZCS v8.7.  (https://bugzilla.zimbra.com/show_bug.cgi?id=84003)
 
  
  
Heera Singh Koranga
 
  
"Heera Singh" <hsingh@zimbra.com>
+
Submitted by:  Heera Singh Koranga

Revision as of 19:14, 20 August 2017

Unable to configure domain disclaimer if "ldap_url" has more than one ldap server entries in ZCS v8.5 and v8.6



Problem:

Unable to configure domain disclaimer if more than one ldap server entries exist in the ldap_url.

Altermime throwing below error while generating disclaimer files :

./libexec/zmaltermimeconfig -e DOMAIN.COM
Error connecting to LDAP server: ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389 at ./libexec/zmaltermimeconfig line 63,  line 751.

Solution:

See the following steps to fix this problem, and using these steps there is no need to restart any service.

1). Check LDAP server entries in localconfig:-

      zmlocalconfig ldap_url    

Output:-

      ldap_url = ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389   


2). Remove second LDAP server entry from ldap_url. There is no need to restart any service for this change.

      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389"   


3). Now generate domain disclaimer files for altermime:-

      ./libexec/zmaltermimeconfig -e DOMAIN.COM  


4). After generating domain disclaimer files revert ldap_url entries:-

      zmlocalconfig -e ldap_url="ldap://ldap1.DOMAIN.COM:389 ldap://ldap2.DOMAIN.COM:389"


Note : There is a bug for this issue, which affecting v8.0.x, v8.5.x and v8.6. https://bugzilla.zimbra.com/show_bug.cgi?id=84003
This bug fixed on v8.7.0.


Submitted by: Heera Singh Koranga

Jump to: navigation, search