Unable to Sync Folders with the server on MAC OUTLOK through IMAP

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Unable to Sync Folders with the server on MAC OUTLOK through IMAP

   KB 23279        Last updated on 2018-01-18  




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Problem:

Unable to Sync Folders with the server on Mac Outlook thru IMAP.

Solution:

Each folder has to be individually subscribed, as shown below:

To do so,

  • 1). On the Tools menu, click IMAP Folders.
  • 2). In the left pane of the Folder Browser, under IMAP, click the account.All folders that exist on the mail server are displayed.
    • Currently subscribed folders are shown in bold text.
  • 3). Click on subscribe:

1000px-ImapSubscribe.png



Submitted by: Shashank Tewari

Verified Against: ZCS 8.8, 87, 8.6 Date Created: 8/8/2017
Article ID: https://wiki.zimbra.com/index.php?title=Unable_to_Sync_Folders_with_the_server_on_MAC_OUTLOK_through_IMAP Date Modified: 2018-01-18



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Wiki/KB reviewed by Shashank SME2 Copyeditor Last edit by Jorge de la Cruz
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