Troubleshooting Course Content Rough Drafts-Recover Missing Data - User: Difference between revisions
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===Questions To Ask & Address Prior To Doing A User Restore=== | ===Questions To Ask & Address Prior To Doing A User Restore=== | ||
* | * Can data be restored from the user's dumpster [if enabled] ? | ||
* What are your retention policies and how it might determine the backup set you need | * Is there a copy of the data in a third party client ? [POP email client that downloaded it, for example] | ||
* Does the data maybe exist in another user's account ? [For example, the senders account or others in the To/CC] | |||
* Does the data reside in a redolog/s ? | |||
* Finally, restore from backups ? | |||
** Do I need to overwrite the existing account with the restore or should I restore to a new account name? | |||
*** Using the option -ca [create account] and -pre restore_ [prefix to the new account name, restore_user@ ] | |||
** What are your retention policies and how it might determine the backup set you need? | |||
===User Restores=== | ===User Restores=== |
Revision as of 14:53, 28 January 2015
Need To Do
- review training materials for sys admin course
- determine what should be 'video' and how it can all be built upon preceding steps in a hands on training manner
General Overview Of Backup Environment
Backup Directory Partition & Filesystem
dedicated backup partition - only use supported methods:
- no cifs, etc
- nfs - limited support
Standard Backup or Autogroup
Backup Schedule
crontab
Backup CLI Commands
zmbackup zmbackupquery
Monitoring And Maintenance Of Backups
monitoring backups and disk usage
Server Issues
Questions To Ask & Address Prior To Doing A Server Restore
Should I shutdown ZCS services or block client access until issue and resolution are identified? What data needs to really be restored - can you restore just that or does it need a full restore?
Server Restores
Server Restores - Disaster Recoveries
Server Cloning - Server Moves/Testing Purposes
User Issues
Questions To Ask & Address Prior To Doing A User Restore
- Can data be restored from the user's dumpster [if enabled] ?
- Is there a copy of the data in a third party client ? [POP email client that downloaded it, for example]
- Does the data maybe exist in another user's account ? [For example, the senders account or others in the To/CC]
- Does the data reside in a redolog/s ?
- Finally, restore from backups ?
- Do I need to overwrite the existing account with the restore or should I restore to a new account name?
- Using the option -ca [create account] and -pre restore_ [prefix to the new account name, restore_user@ ]
- What are your retention policies and how it might determine the backup set you need?
- Do I need to overwrite the existing account with the restore or should I restore to a new account name?
User Restores
- Admin Console
- Restore/Backup
- Redirected restore : -ca -pre restored_
- View Mail > TGZ export/import
- Crossmailboxsearch
- CLI
- zmrestore
- to latest point in time
- to specific point in time in past
- to incremental session label
- to full backup label
- zmrestore
- Importing Restored Data Into Parent Account
Trouble-shooting Backup/Restore Issues And Other General Questions
Restore Compatibility Between ZCS Versions
Trouble-shooting