Difference between revisions of "Troubleshooting Course Content Rough Drafts-Recover Missing Data - User"

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* In Users Dumpster ?
 
* In Users Dumpster ?
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* What are your retention policies and how it might determine the backup set you need?
 
* Copy on third party client ?
 
* Copy on third party client ?
 
* Other User Have Data ?
 
* Other User Have Data ?

Revision as of 01:53, 28 January 2015

Need To Do

  • review training materials for sys admin course
  • determine what should be 'video' and how it can all be built upon preceding steps in a hands on training manner

General Overview Of Backup Environment

Backup Directory Partition & Filesystem

dedicated backup partition - only use supported methods:

Standard Backup or Autogroup

Backup Schedule

crontab

Backup CLI Commands

zmbackup zmbackupquery

Monitoring And Maintenance Of Backups

monitoring backups and disk usage

Server Issues

Questions To Ask & Address Prior To Doing A Server Restore

Should I shutdown ZCS services or block client access until issue and resolution are identified? What data needs to really be restored - can you restore just that or does it need a full restore?

Server Restores

Server Restores - Disaster Recoveries

Server Cloning - Server Moves/Testing Purposes

User Issues

Questions To Ask & Address Prior To Doing A User Restore

  • In Users Dumpster ?
  • What are your retention policies and how it might determine the backup set you need?
  • Copy on third party client ?
  • Other User Have Data ?
  • In redologs ?
  • Restore from backups ?

User Restores

  • Admin Console
    • Restore/Backup
    • Redirected restore : -ca -pre restored_
    • View Mail > TGZ export/import
  • Crossmailboxsearch
  • CLI
    • zmrestore
      • to latest point in time
      • to specific point in time in past
      • to incremental session label
      • to full backup label
  • Importing Restored Data Into Parent Account

Trouble-shooting Backup/Restore Issues And Other General Questions

Restore Compatibility Between ZCS Versions

Trouble-shooting

http://wiki.zimbra.com/wiki/Ajcody-Backup-Restore-Issues#Information_To_Provide_When_Submitting_A_Support_Case_For_Backup_Issues

Verified Against: Zimbra Collaboration Suite 8.6 Date Created: 01/22/2015
Article ID: https://wiki.zimbra.com/index.php?title=Troubleshooting_Course_Content_Rough_Drafts-Recover_Missing_Data_-_User Date Modified: 2015-01-28



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