Difference between revisions of "Troubleshoot Zimbra Mobile Connector for BlackBerry Installation Failures"
(ZCB Blackberry Installation Help)
Revision as of 19:06, 10 March 2010
Troubleshoot ZCB Installation Failures
- Verify that the installation process follows the steps in the order they are given in the “Zimbra Mobile Connector for BlackBerry Enterprise Server Install Guide”.
- If there are still problems with the installation, the installer can be run in verbose mode to generate debug logs. These logs can be sent to Zimbra Support for analysis.
- To run the installer in verbose mode, run the following command in the folder where the installer file (this has an .msi extension) is located.
msiexec /i [msi-filename] /lv [output log file path name]
Example msiexec /i zcb_<version>.msi /lv out.txt
--Abhullar 19:06, 10 March 2010 (UTC)