Top 10 FAQ

Top Zimbra FAQ

Here are some common questions we get about pricing, Trial administration, and more.

Here's some gotchas we hear about from the Zimbra Community when installing and configuring ZCS. Hope this makes for smooth sailing!

Do you have all the install pre-req's ironed out like compat-libstc++, selinux disabled, and port conflicts resolved. Installation will check and fail on any of these condition.
Pre-requirement: For Red Hat Enterprise, Fedora Core and SuSE operating systems, the server must also have the following installed
- NPTL. Native POSIX Thread Library
- Sudo. Superuser, required to delegate admins.
- libidn. For internationalizing domain names in applications (IDNA)
- cURL. A command line tool for transferring files with URL syntax
- fetchmail. A remote-mail retrieval and forwarding utility used for on-demand TCIP/IP links.
- GMP. GNU Multiple-Precision Library.
- compat-libstdcc++-33. Compatibility Standard C++ libraries. ( NOTE: The 32-bit version of the compat-libstdc rpm package is required for both 32-bit or 64-bit servers. )
- For Red Hat Enterprise only: compatlibstdcc++-296

Default port usage:

Overview of MTA and DNS
Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box

Make sure that your client machines satisfy the system requirements for systems specs, operating system, and browser.
Make sure the server machines meet the system requirements for hardware and operating system; size your hardware with growth in mind!
Review the system requirements (PDF)
- Evaluation and testing: Intel/AMD 32-bit CPU 1.5 GHz, 1 GB RAM, 5 GB free disk space for software and logs, mail storage space
- Production: Intel/AMD CPU 32-bit 2.0+ GHz, 2+ GB RAM, 10 GB free disk space for software and logs, mail storage space.
  - RAID-5 not recommended for installations with more than 100 accounts

The license key is provided to you in the Network trial registration email from the Sales Team.
When you do the installation you will automatically be provided a single user license (admin) to enable the install.
From the Admin UI (Global Settings / License / Update License) you can then apply the key to the trial system and provision up to 50 accounts for the life of the trial.
After the trial expires you will no longer be able to add new accounts but the ones you already have provisioned may still work for some time.
Existing customers with license issues can always visit the Support Portal

Make sure the URL connects to the Admin UI using SSL: "https" and to port ":7071" by default.

Here is a good place to start on the Wiki: Installing Network Edition VMware
See also product documentation for release notes, hardware requirements, and more. ZCS 4.5 Beta 1 PDF