Difference between revisions of "Top 10 FAQ"

(Admin Field Guide: Top FAQ's)
(Admin Field Guide: Top FAQ's)
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====Installation & Configuration====
 
====Installation & Configuration====
* READ THE MANUAL - it contains all the information needed for a successful installation
 
  
 
* '''What are some basic things I should check to avoid installation hassles'''
 
* '''What are some basic things I should check to avoid installation hassles'''
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** Overview of MTA and [http://wiki.zimbra.com/index.php?title=MTA#How_the_MTA_routes_mail DNS]
 
** Overview of MTA and [http://wiki.zimbra.com/index.php?title=MTA#How_the_MTA_routes_mail DNS]
 
** Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box
 
** Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box
 +
 +
Other READ THE MANUAL type tips?
  
 
====Features====
 
====Features====
* How to enable Zimbra Documents
+
 
* Enabling on Zimbra Mobile
+
* '''How to enable Zimbra Documents'''
* Provisioning test accounts
+
 
* Outlook connector
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* '''Enabling on Zimbra Mobile'''
* how to open a shared calendar in outlook
+
 
 +
* '''Endabling Outlook Connector'''
 +
 
 +
* '''Provisioning new accounts'''
 +
 
 +
* '''How to open a shared calendar in Outlook'''
  
 
====General Support====
 
====General Support====

Revision as of 20:13, 3 November 2006

Admin Field Guide: Top FAQ's

Here's a list of common questions and gotchas we hear about from the Zimbra Community when installing and configuring ZCS. Hope this makes for smooth sailing!

Installation & Configuration

  • What are some basic things I should check to avoid installation hassles
    • Do you have all the install pre-req's like compat-libstc++, selinux disabled, port conflicts resolved (need more info here)
  • What are the top issues affecting performance?
    • Make sure that your client and machines satisfy the system requirements for OS and Browser.
    • Make sure the server machines meet the hardware system requirements; size your hardware with growth in mind!
  • How does the license key work?
    • info..
  • Can't get to the Admin UI when I type in the URL into my browser.
    • Make sure the URL connects to the Admin UI using SSL-- "https" and to port ":7071"
  • Making sure that DNS is configured correctly
    • Overview of MTA and DNS
    • Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box

Other READ THE MANUAL type tips?

Features

  • How to enable Zimbra Documents
  • Enabling on Zimbra Mobile
  • Endabling Outlook Connector
  • Provisioning new accounts
  • How to open a shared calendar in Outlook

General Support

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