Difference between revisions of "Top 10 FAQ"

(Installation & Configuration)
(Admin Field Guide: Top FAQ's)
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====Installation & Configuration====
 
====Installation & Configuration====
 
* READ THE MANUAL - it contains all the information needed for a successful installation
 
* READ THE MANUAL - it contains all the information needed for a successful installation
* install pre-req's like compat-libstc++, selinux disabled, port conflicts resolved
+
 
* Make sure that your client machines satisfy the requirements for OS/Browser as well.
+
* '''What are some basic things I should check to avoid installation hassles'''
* how license key works
+
** Do you have all the install pre-req's like compat-libstc++, selinux disabled, port conflicts resolved (need more info here)
 +
 
 +
* '''What are the top issues affecting performance?'''
 +
** Make sure that your client and machines satisfy the system requirements for OS and Browser.
 +
** Make sure the server machines meet the hardware system requirements; size your hardware with growth in mind!
 +
 
 +
* '''How does the license key work?'''
 +
** info..
 +
 
 
* '''Can't get to the Admin UI when I type in the URL into my browser'''.
 
* '''Can't get to the Admin UI when I type in the URL into my browser'''.
 
** Make sure the URL connects to the Admin UI using SSL-- "https" and to port ":7071"  
 
** Make sure the URL connects to the Admin UI using SSL-- "https" and to port ":7071"  
* satisfy the installation requirements and plan for growth
+
 
* Configuring your [http://wiki.zimbra.com/index.php?title=MTA#How_the_MTA_routes_mail DNS]
+
* '''Making sure that DNS is configured correctly'''
** Make sure the default domain supplied in the wizard is the actual email domain and not the FQDN of the box - probably a DNS sub-item.
+
** Overview of MTA and [http://wiki.zimbra.com/index.php?title=MTA#How_the_MTA_routes_mail DNS]
 +
** Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box
  
 
====Features====
 
====Features====
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* Outlook connector  
 
* Outlook connector  
 
* how to open a shared calendar in outlook
 
* how to open a shared calendar in outlook
 +
 +
====General Support====

Revision as of 20:11, 3 November 2006

Admin Field Guide: Top FAQ's

Here's a list of common questions and gotchas we hear about from the Zimbra Community when installing and configuring ZCS. Hope this makes for smooth sailing!

Installation & Configuration

  • READ THE MANUAL - it contains all the information needed for a successful installation
  • What are some basic things I should check to avoid installation hassles
    • Do you have all the install pre-req's like compat-libstc++, selinux disabled, port conflicts resolved (need more info here)
  • What are the top issues affecting performance?
    • Make sure that your client and machines satisfy the system requirements for OS and Browser.
    • Make sure the server machines meet the hardware system requirements; size your hardware with growth in mind!
  • How does the license key work?
    • info..
  • Can't get to the Admin UI when I type in the URL into my browser.
    • Make sure the URL connects to the Admin UI using SSL-- "https" and to port ":7071"
  • Making sure that DNS is configured correctly
    • Overview of MTA and DNS
    • Make sure the default domain supplied in the DNS wizard is the actual email domain and not the FQDN of the box

Features

  • How to enable Zimbra Documents
  • Enabling on Zimbra Mobile
  • Provisioning test accounts
  • Outlook connector
  • how to open a shared calendar in outlook

General Support

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