Time Zones in ZCS
This page describes the relationship between the Zimbra Collaboration Suite and time zones. Different parts of ZCS read time zone information from different places, and this page explains it all.
There are three places where time zone information can be examined:
- the COS and account object in LDAP
- the user's PC (or mobile device)
- the server
Different clients examine different settings.
Time Zone Sources
COS and Account
The COS and Account objects be can examined (e.g. for an account) by zmprov:
prompt> zmprov ga firstname.lastname@example.org | grep -i timezone
zimbraPrefTimeZoneId: (GMT-06.00) Central Time (US & Canada)
So you can see there is a preference called zimbraPrefTimeZoneId that stores the string description of the time zone.
The server is particular about how this time zone is identified, and right now there is no list of all the allowed time zones. (Yes, we need to fix this!)
Note that in past versions of ZCS users may have been provisioned with the US-Pacific time zone if no other time zone was explicitly specified. If this has occurred you can broadly change all time zones (for any not set in particular) by changing zimbraPrefTimeZoneId on the user's COS.
The user's PC
This is determined by the user as appropriate for their OS.
This is determined by the administrator as appropriate for their OS.
There are several clients in use with Zimbra and they have different behaviors.
MobileDifferent mobile clients have subtle differences in dealing with calendar time zones. Getting the time from the network can exacerbate this problem as network time sometimes includes only an offset from GMT and does not specify a full time zone definition that would include daylight savings time change over days.
There are two factors that determine the presentation of calendar data in mobilesync clients. One is the time zone setting on the mobile device, which can be either manually set or set by the network; the other is the time zone information in each meeting. This works well in most cases except for all day events downloaded to VersaMail clients (PalmOS). All day events don't have an inherent time zone, but mobilesync protocol requires a timezone setting even for these events. Zimbra server therefore uses the user account's default time zone setting when sending all day events to mobile clients. If the user account time zone happens to be different from the mobile device's time zone, VersaMail displays an all day event as two segments spanning two days.
Mobile device time zone settings impact the device only and do not alter data on the server.
The basic (or lite) web clientIn 4.5.x the basic client uses the server's time zone for rendering times in message list displays.
In 5.0.0 the basic client will use the account's time zone for message list displays and calendaring.
Note that the basic client ignores the time zone on the PC. In 5.0.0 the basic client does expose the time zone to be used; this impacts the account's zimbraPrefTimeZoneId.
The advanced (or AJAX) web clientThe advanced client uses the time zone of the user's PC for rendering times in messages list displays as well as calendar functions.
Note that the advanced client ignores the time zone set on the account. As of ZCS 4.5.6 the account time zone is not exposed for editing in the advanced client.