System failure message in admin console: Difference between revisions
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=System failure message for SSH private key in admin console= | |||
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{{KB|{{ZC}}|{{ZCS 8.8.15}}||||}} | |||
{{WIP}} | |||
When browsing through server objects,the Zimbra Admin console reports this error : | |||
====Problem==== | |||
When browsing through server objects, the Zimbra Admin console reports this error : | |||
Message: system failure: server mail.example.com | Message: system failure: server mail.example.com | ||
Line 10: | Line 17: | ||
code: service.FAILURE Details:soap:Receiver | code: service.FAILURE Details:soap:Receiver | ||
====Solution ==== | |||
To resolve this issue, generate the SSH keys : | To resolve this issue, generate the SSH keys. | ||
Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys : | |||
su - zimbra | |||
su | |||
zmsshkeygen | zmsshkeygen | ||
zmupdateauthkeys | zmupdateauthkeys | ||
For a multi-server environment, run this command on the other servers : | For a multi-server environment, run this command on the other servers: | ||
zmupdateauthkeys | zmupdateauthkeys | ||
{| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10" | |||
|'''Submitted by''': Aarti Shah | |||
|} | |||
{{Article Footer|ZCS 8.8.15|2020-04-13}} | |||
Revision as of 12:56, 27 April 2020
System failure message for SSH private key in admin console
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem
When browsing through server objects, the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
Solution
To resolve this issue, generate the SSH keys. Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :
su - zimbra zmsshkeygen zmupdateauthkeys
For a multi-server environment, run this command on the other servers:
zmupdateauthkeys
Submitted by: Aarti Shah |