Difference between revisions of "System failure message in admin console"
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| − | == | + | {{BC|Certified}} |
| + | __FORCETOC__ | ||
| + | <div class="col-md-12 ibox-content"> | ||
| + | =System failure message for SSH private key in admin console= | ||
<hr> | <hr> | ||
| − | + | {{KB|{{ZC}}|{{ZCS 8.8.15}}||||}} | |
| − | + | {{WIP}} | |
| − | When browsing through server objects,the Zimbra Admin console reports this error : | + | |
| + | |||
| + | ====Problem==== | ||
| + | |||
| + | When browsing through server objects, the Zimbra Admin console reports this error : | ||
Message: system failure: server mail.example.com | Message: system failure: server mail.example.com | ||
| Line 10: | Line 17: | ||
code: service.FAILURE Details:soap:Receiver | code: service.FAILURE Details:soap:Receiver | ||
| − | + | ====Solution ==== | |
| − | To resolve this issue, generate the SSH keys : | + | To resolve this issue, generate the SSH keys. |
| + | Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys : | ||
| − | + | su - zimbra | |
| − | |||
| − | |||
| − | |||
| − | su | ||
zmsshkeygen | zmsshkeygen | ||
zmupdateauthkeys | zmupdateauthkeys | ||
| − | For a multi-server environment, run this command on the other servers : | + | For a multi-server environment, run this command on the other servers: |
zmupdateauthkeys | zmupdateauthkeys | ||
| + | {| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10" | ||
| + | |'''Submitted by''': Aarti Shah | ||
| + | |} | ||
| − | + | {{Article Footer|ZCS 8.8.15|2020-04-13}} | |
| − | |||
| − | |||
Revision as of 12:56, 27 April 2020
System failure message for SSH private key in admin console
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem
When browsing through server objects, the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
Solution
To resolve this issue, generate the SSH keys. Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :
su - zimbra zmsshkeygen zmupdateauthkeys
For a multi-server environment, run this command on the other servers:
zmupdateauthkeys
| Submitted by: Aarti Shah |
