System failure message in admin console

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Problem:

When browsing through server objects,the Zimbra Admin console reports this error :

Message: system failure: server mail.example.com 
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error 
code: service.FAILURE Details:soap:Receiver

Solution :

To resolve this issue, generate the SSH keys :

To generate the SSH keys :

Run these commands in the server mentioned in the error (in this case, mail.domain.net) :

su – zimbra
zmsshkeygen
zmupdateauthkeys

For a multi-server environment, run this command on the other servers :

zmupdateauthkeys

Submitted by: Aarti Shah