System failure message in admin console: Difference between revisions
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=System failure message for SSH private key in admin console= | =System failure message for SSH private key in admin console= | ||
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{{Article Footer|ZCS 8.8|2020-04-13}} |
Latest revision as of 20:34, 28 April 2020
System failure message for SSH private key in admin console
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem
When browsing through server objects, the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
Solution
To resolve this issue, generate the SSH keys. Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :
su - zimbra zmsshkeygen zmupdateauthkeys
For a multi-server environment, run this command on the other servers:
zmupdateauthkeys
Submitted by: Aarti Shah |