Difference between revisions of "System failure message in admin console"

(Created page with "===<h1>System failure message in admin console</h1> === <hr> <br> <h2>Problem:</h2> When browsing through server objects,the Zimbra Admin console reports this error : Messa...")
 
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===<h1>System failure message in admin console</h1> ===
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===<h1>System failure message for SSH private key in admin console</h1> ===
 
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When browsing through server objects,the Zimbra Admin console reports this error :
 
When browsing through server objects,the Zimbra Admin console reports this error :
  
  Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error  
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  Message: system failure: server mail.example.com  
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zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error  
 
  code: service.FAILURE Details:soap:Receiver
 
  code: service.FAILURE Details:soap:Receiver
  
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Run these commands in the server mentioned in the error (in this case, mail.domain.net) :
 
Run these commands in the server mentioned in the error (in this case, mail.domain.net) :
  
  $su – zimbra
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  su – zimbra
 
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  zmsshkeygen
  $zmsshkeygen
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  zmupdateauthkeys
  $zmupdateauthkeys
 
  
 
For a multi-server environment, run this command on the other servers :
 
For a multi-server environment, run this command on the other servers :
  
  $zmupdateauthkeys
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  zmupdateauthkeys
  
  
  
"Aarti Shah"
 
  
<ashah@zimbra.com>
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Submitted by:  Aarti Shah

Revision as of 09:33, 21 August 2017

System failure message for SSH private key in admin console



Problem:

When browsing through server objects,the Zimbra Admin console reports this error :

Message: system failure: server mail.example.com 
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error 
code: service.FAILURE Details:soap:Receiver

Solution :

To resolve this issue, generate the SSH keys :

To generate the SSH keys :

Run these commands in the server mentioned in the error (in this case, mail.domain.net) :

su – zimbra
zmsshkeygen
zmupdateauthkeys

For a multi-server environment, run this command on the other servers :

zmupdateauthkeys



Submitted by: Aarti Shah

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