System failure message in admin console: Difference between revisions
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===<h1>System failure message in admin console</h1> === | ===<h1>System failure message for SSH private key in admin console</h1> === | ||
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When browsing through server objects,the Zimbra Admin console reports this error : | When browsing through server objects,the Zimbra Admin console reports this error : | ||
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error | Message: system failure: server mail.example.com | ||
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error | |||
code: service.FAILURE Details:soap:Receiver | code: service.FAILURE Details:soap:Receiver | ||
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Run these commands in the server mentioned in the error (in this case, mail.domain.net) : | Run these commands in the server mentioned in the error (in this case, mail.domain.net) : | ||
su – zimbra | |||
zmsshkeygen | |||
zmupdateauthkeys | |||
For a multi-server environment, run this command on the other servers : | For a multi-server environment, run this command on the other servers : | ||
zmupdateauthkeys | |||
Submitted by: Aarti Shah | |||
Revision as of 09:33, 21 August 2017
System failure message for SSH private key in admin console
Problem:
When browsing through server objects,the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
Solution :
To resolve this issue, generate the SSH keys :
To generate the SSH keys :
Run these commands in the server mentioned in the error (in this case, mail.domain.net) :
su – zimbra zmsshkeygen zmupdateauthkeys
For a multi-server environment, run this command on the other servers :
zmupdateauthkeys
Submitted by: Aarti Shah
