System failure message in admin console: Difference between revisions
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== | {{BC|Certified}} | ||
__FORCETOC__ | |||
<div class="col-md-12 ibox-content"> | |||
=System failure message for SSH private key in admin console= | |||
<hr> | <hr> | ||
{{KB|{{ZC}}|{{ZCS 8.8}}||||}} | |||
{{WIP}} | |||
====Problem==== | |||
When browsing through server objects, the Zimbra Admin console reports this error : | |||
Message: system failure: server mail.example.com | |||
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error | |||
code: service.FAILURE Details:soap:Receiver | |||
====Solution ==== | |||
To resolve this issue, generate the SSH keys. | |||
Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys : | |||
su - zimbra | |||
zmsshkeygen | |||
zmupdateauthkeys | |||
For a multi-server environment, run this command on the other servers: | |||
zmupdateauthkeys | |||
{{SubmittedBy| Aarti Shah}} | |||
{{Article Footer|ZCS 8.8|2020-04-13}} | |||
Latest revision as of 20:34, 28 April 2020
System failure message for SSH private key in admin console
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem
When browsing through server objects, the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error code: service.FAILURE Details:soap:Receiver
Solution
To resolve this issue, generate the SSH keys. Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :
su - zimbra zmsshkeygen zmupdateauthkeys
For a multi-server environment, run this command on the other servers:
zmupdateauthkeys
| Submitted by: Aarti Shah |
