System failure message in admin console: Difference between revisions

No edit summary
No edit summary
Line 1: Line 1:
===<h1>System failure message for SSH private key in admin console</h1> ===
{{BC|Certified}}
__FORCETOC__
<div class="col-md-12 ibox-content">
=System failure message for SSH private key in admin console=  
<hr>
<hr>
<br>
{{KB|{{ZC}}|{{ZCS 8.8.15}}||||}}
<h2>Problem:</h2>
{{WIP}} 


When browsing through server objects,the Zimbra Admin console reports this error :
 
 
====Problem====
 
When browsing through server objects, the Zimbra Admin console reports this error :


  Message: system failure: server mail.example.com  
  Message: system failure: server mail.example.com  
Line 10: Line 17:
  code: service.FAILURE Details:soap:Receiver
  code: service.FAILURE Details:soap:Receiver


<h2>Solution :</h2>
====Solution ====


To resolve this issue, generate the SSH keys :
To resolve this issue, generate the SSH keys.
Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :


To generate the SSH keys :
  su - zimbra
 
Run these commands in the server mentioned in the error (in this case, mail.domain.net) :
 
  su zimbra
  zmsshkeygen
  zmsshkeygen
  zmupdateauthkeys
  zmupdateauthkeys


For a multi-server environment, run this command on the other servers :
For a multi-server environment, run this command on the other servers:


  zmupdateauthkeys
  zmupdateauthkeys


{| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10"
|'''Submitted by''':  Aarti Shah
|}


 
{{Article Footer|ZCS 8.8.15|2020-04-13}}
 
Submitted by:  Aarti Shah

Revision as of 12:56, 27 April 2020

System failure message for SSH private key in admin console


   KB 23302        Last updated on 2020-04-27  




0.00
(0 votes)



Problem

When browsing through server objects, the Zimbra Admin console reports this error :

Message: system failure: server mail.example.com 
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error 
code: service.FAILURE Details:soap:Receiver

Solution

To resolve this issue, generate the SSH keys. Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :

su - zimbra
zmsshkeygen
zmupdateauthkeys

For a multi-server environment, run this command on the other servers:

zmupdateauthkeys
Submitted by: Aarti Shah
Verified Against: ZCS 8.8.15 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=System_failure_message_in_admin_console Date Modified: 2020-04-27



Try Zimbra

Try Zimbra Collaboration with a 60-day free trial.
Get it now »

Want to get involved?

You can contribute in the Community, Wiki, Code, or development of Zimlets.
Find out more. »

Looking for a Video?

Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more.
Go to the YouTube channel »


Jump to: navigation, search