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- System failure message in admin console
System failure message for SSH private key in admin console
| KB 23302
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Last updated on 2020-04-28
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Last updated by David Bingham
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|
Verified in:
 ZCS 8.8
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 - This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
| KB 23302
|
Last updated on 2020-04-28
|
|
|
|
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only. |
- This article is a Work in Progress, and may be unfinished or missing sections.
Problem
When browsing through server objects, the Zimbra Admin console reports this error :
Message: system failure: server mail.example.com
zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist Error
code: service.FAILURE Details:soap:Receiver
Solution
To resolve this issue, generate the SSH keys.
Run these commands on the server mentioned in the error (in this case, mail.domain.net) to generate the SSH keys :
su - zimbra
zmsshkeygen
zmupdateauthkeys
For a multi-server environment, run this command on the other servers:
zmupdateauthkeys
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