Steps to recreate spam, ham and quarantine accounts

KB 23281	Last updated on 2017-08-21	Last updated by Heera Singh Koranga	0.00 (0 votes)	Verified in: ZCS 8.7 ZCS 8.6 ZCS 8.0
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only.

KB 23281	Last updated on 2017-08-21
0.00 (0 votes)
- This is certified documentation and is protected for editing by Zimbra Employees & Moderators only.

Problem

Accidentally deleted spam,ham and quarantine accounts from the server and backup is not available.

Solution

Steps to re-create spam,ham and quarantine accounts :

1). First we have to find out previous accounts' name from global config.

su - zimbra 
zmprov -l gacf zimbraAmavisQuarantineAccount zimbraSpamIsSpamAccount zimbraSpamIsNotSpamAccount

2). Above command will give us previously configured accounts' name which we can use to re-create accounts.

Spam Account:

zmprov ca <SPAM-ACCOUNT@YOURDOMAIN.COM> <PASSWORD> amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE description 'System account for spam training.'

Ham Account:

zmprov ca <HAM-ACCOUNT@YOURDOMAIN.COM> <PASSWORD> amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE description 'System account for Non-Spam (Ham) training.'

Quarantine Account:

zmprov ca <VIRUS-QUARANTINE-ACCOUNT@YOURDOMAIN.COM> <PASSWORD> amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE zimbraMailMessageLifetime 30d description 'System account for Anti-virus quarantine.'

If you don't want to re-create accounts with old name then we can create new accounts in that format which is used by the installation script, like spam.<random number> and ham.<random number>.

Following command will create spam,ham and quarantine account with random password and will add random string in account name.

zmprov ca spam.`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`@YOURDOMAIN.COM "`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`" amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE description 'System account for spam training.'

zmprov ca ham.`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`@YOURDOMAIN.COM "`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`" amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE description 'System account for Non-Spam (Ham) training.'

zmprov ca virus-quarantine.`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`@YOURDOMAIN.COM "`strings /dev/urandom | tr -dc _A-Z-a-z-0-9 | head -c10`" amavisBypassSpamChecks TRUE zimbraAttachmentsIndexingEnabled FALSE zimbraIsSystemAccount: TRUE zimbraIsSystemResource TRUE zimbraHideInGal TRUE zimbraMailMessageLifetime 30d description 'System account for Anti-virus quarantine.'

3). Now we have to set newly created accounts' name in global config, before this we have to check exact name of newly created accounts.

zmprov -l gaa | egrep -i 'spam|ham|virus-quarantine'

zmprov mcf zimbraSpamIsSpamAccount <SPAM-ACCOUNT@YOURDOMAIN.COM> zimbraSpamIsNotSpamAccount <HAM-ACCOUNT@YOURDOMAIN.COM> zimbraAmavisQuarantineAccount <VIRUS-QUARANTINE-ACCOUNT@YOURDOMAIN.COM>

zmprov fc config
OR
zmcontrol restart

Note: Replace YOURDOMAIN.COM with the actual primary domain name according to your environment.

Submitted by: Heera Singh Koranga