Steps to increase max message size for ActiveSync devices

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Increase max message size for ActiveSync devices (Legacy activesync)


   KB 23358        Last updated on 2020-04-17  




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Problem

ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.

Solution

By default ActiveSync devices are allowed to download only 10 MB size messages. There is a separate attribute "zimbraMobileMaxMessageSize" available to control this maximum size.

With the help of following commands we can change the default limit.

su - zimbra
zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30 MB. 
zmmailboxdctl restart  



Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.7 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_increase_max_message_size_for_ActiveSync_devices Date Modified: 2020-04-17



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