Steps to increase max message size for ActiveSync devices: Difference between revisions

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====Problem====   
====Problem====   


ActiveSync devices downloads only 7MB starting part of a message.
ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.
OR
Outlook with EAS configuration downloads only starting 7MB part of large messages.
 


====Solution====   
====Solution====   

Revision as of 13:57, 17 April 2020

Increase max message size for ActiveSync devices


   KB 23358        Last updated on 2020-04-17  




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Problem

ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.

Solution

Bydefault ActiveSync device are allowed to download 10MB size messages. There is a separate attribute "zimbraMobileMaxMessageSize" available to control max message size for ActiveSync devices.


With the help of following commands we can change/increase default limit.

su - zimbra
zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30mb. 
zmmailboxdctl restart  



Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.8.15 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_increase_max_message_size_for_ActiveSync_devices Date Modified: 2020-04-17



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