Steps to increase max message size for ActiveSync devices: Difference between revisions

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=== <h1>Steps_to_increase_max_message_size_for_ActiveSync_devices</h1> ===
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= Increase max message size for ActiveSync devices (Legacy activesync) =  
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<h2>Problem:</h2> 
ActiveSync devices downloads only 7MB starting part of a  message.
OR 
Outlook with EAS configuration downloads only starting 7MB part of large messages.  




<h2>Solution:</h2> 
Bydefault ActiveSync device are allowed to download 10MB size messages. 
There is a separate attribute "zimbraMobileMaxMessageSize" available to control max message size for ActiveSync devices. 




With the help of following commands we can change/increase default limit. 


<pre>su - zimbra
====Problem==== 
zmprov mcf zimbraMobileMaxMessageSize "31457280"                  
 
#Example to set limit to 30mb.  
ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.
zmmailboxdctl restart   </pre>
 
====Solution==== 
By default ActiveSync devices are allowed to download only 10 MB size messages.
There is a separate attribute "zimbraMobileMaxMessageSize" available to control this maximum size. 
 
With the help of following commands we can change the default limit. 
 
su - zimbra
zmprov mcf zimbraMobileMaxMessageSize "31457280"           #Example to set limit to 30 MB.  
zmmailboxdctl restart
 
 
 
 
 
{| class="wikitable" style="background-color:#d0f0c0;" cellpadding="10"
|'''Submitted by''':  Heera Singh Koranga
|}
 
{{Article Footer|ZCS 8.7|2020-04-13}}

Latest revision as of 10:40, 3 November 2021

Increase max message size for ActiveSync devices (Legacy activesync)


   KB 23358        Last updated on 2021-11-3  




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Problem

ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.

Solution

By default ActiveSync devices are allowed to download only 10 MB size messages. There is a separate attribute "zimbraMobileMaxMessageSize" available to control this maximum size.

With the help of following commands we can change the default limit.

su - zimbra
zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30 MB. 
zmmailboxdctl restart  



Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.7 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_increase_max_message_size_for_ActiveSync_devices Date Modified: 2021-11-03



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