Steps to increase max message size for ActiveSync devices: Difference between revisions

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=Main KB Heading=  
= Increase max message size for ActiveSync devices (Legacy activesync) =  
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{{KB|{{ZC}}|{{ZCS 8.7}}||||}}  
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=Increase max message size for ActiveSync devices=




====Problem====   
====Problem====   
ActiveSync devices downloads only 7MB starting part of a message.
OR
Outlook with EAS configuration downloads only starting 7MB part of large messages.


ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.


====Solution====   
====Solution====   
Bydefault ActiveSync device are allowed to download 10MB size messages.
By default ActiveSync devices are allowed to download only 10 MB size messages.
There is a separate attribute "zimbraMobileMaxMessageSize" available to control max message size for ActiveSync devices.   
There is a separate attribute "zimbraMobileMaxMessageSize" available to control this maximum size.   
 


With the help of following commands we can change/increase default limit.   
With the help of following commands we can change the default limit.   


  su - zimbra
  su - zimbra
  zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30mb.  
  zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30 MB.  
  zmmailboxdctl restart   
  zmmailboxdctl restart   


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{{Article Footer|ZCS 8.8.15|2020-04-13}}
{{Article Footer|ZCS 8.7|2020-04-13}}

Latest revision as of 10:40, 3 November 2021

Increase max message size for ActiveSync devices (Legacy activesync)


   KB 23358        Last updated on 2021-11-3  




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Problem

ActiveSync devices or Outlook EAS downloads only the first 7 MB of a message.

Solution

By default ActiveSync devices are allowed to download only 10 MB size messages. There is a separate attribute "zimbraMobileMaxMessageSize" available to control this maximum size.

With the help of following commands we can change the default limit.

su - zimbra
zmprov mcf zimbraMobileMaxMessageSize "31457280"            #Example to set limit to 30 MB. 
zmmailboxdctl restart  



Submitted by: Heera Singh Koranga
Verified Against: ZCS 8.7 Date Created: 2020-04-13
Article ID: https://wiki.zimbra.com/index.php?title=Steps_to_increase_max_message_size_for_ActiveSync_devices Date Modified: 2021-11-03



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