Steps to fix port redirection problem with password change request on webclient
Steps_to_fix_port_redirection_problem_with_password_change_request_on_webclient
Problem:
Users trying to change their password and webmail URL redirects to mailbox server on port 8443. .
Solution:
This type of problem occurs where public service hostname, protocol and port values are not configured. To fix this problem we have to set zimbraPublicServiceHostname, zimbraPublicServiceProtocol, and zimbraPublicServicePort on Domain or Global level configuration.
Steps for Global Level Config:-
su - zimbra zmprov mcf zimbraPublicServiceHostname MAIL.DOMAIN.COM zmprov mcf zimbraPublicServiceProtocol https zmprov mcf zimbraPublicServicePort 443 zmcontrol restart
Steps for domain Level Config:-:-
su - zimbra zmprov md DOMAIN.COM zimbraPublicServiceHostname MAIL.DOMAIN.COM zmprov md DOMAIN.COM zimbraPublicServiceProtocol https zmprov md DOMAIN.COM zimbraPublicServicePort 443 zmcontrol restart
Note: Replace DOMAIN.COM and MAIL.DOMAIN.COMwith the actual value according to your environment.
Above configuration also required for sharing where zimbra-proxy is configured.
Regards,
Heera Singh Koranga